Edna Smith Email & Phone Number

Atlanta, Ga, Us

Sant'Antonino, Ch, Ch

Manage a team of Inside Sales Representatives including selection/interviewing, scheduling, coaching, development and performance management to ensure exceptional sales, support, and after-sale services. Support Sales team for quotes, presentations, proposals, review T&Cs, negotiate pricing and other activities needed to close orders. Conduct real-time and offline monitoring to drive effective sales growth and processes. Maintain positive, problem-solving approach and spirit of cooperation in team environment. Create an enduring culture of sales and service excellence with significant, year-over-year improvements in department performance. Establish, implement and document processes, training and procedures for Inside Sales Department. Manage and support all key accounts. Develop and manage pricing strategy and issue approval for all quotes over $5k. Enter sales data using SAP and CRM sales force.

Perform direct quote follow up on quotes coordinating closely with National Account Manager . Create various reports for managers review for increased productivity. Entering & maintaining customer demand with ERP system (Baan) including: creating & monitoring firm orders & forecast, releasing new orders, monitoring backlogs, processing change orders & cancellations. Releasing production orders to production team. Managing factory backlog based on customer requirements to include: expedites, push outs, & cancellations. Monitoring inventory & taking appropriate action if customer has immediate requirement. Responsible for data entry for pricing on customer sales orders & system price files. Coordinating price changes and monitoring gross profit margin. Daily discussions with internal/external contacts regarding order status, pricing, shipment issues, etc. to support customers & resolve problems. Initiating registration with engineering department requesting drawings and/or Ref-Only forms as needed. Following up on Registration (part number) issues & responding to production requests as needed. Completing daily system-generated reports & taking necessary actions to resolve problems & issues. Maintaining customer sales history in CRM sales force.

Plan and organize age appropriate skills through curriculum, and individualized lesson plans including infants, toddlers, and up to age 12. I am familiar with and endorse an individualized approach to learning through self-direction, independence, and accept and appreciate the unique and individual differences in all children. All while providing a fun and educational atmosphere. Communicate with parents to discuss progress, behavior, or other announcements and policies. Implemented health, safety, and hygiene requirements. Purchasing supplies and food while operating on a strict budget. Maintain healthy meal plans for each week.

Cartersville, Georgia, Us

Provide secretarial and administrative support to accounts payable and accounts receivable personnel, answer 5 line phone system, assist walk- in customers, enter purchase orders, communicate effectively & professionally with vendors including material price reduction, inspection of all orders, make sure all orders arrived on-time with the highest quality, scheduling for production, invoicing, proofreading all orders, order supplies, ship orders, and all general clerical duties.

Diploma, Early Childhood Education And Teaching

Certificate, Computer Software And Media Applications