Ednizer Tomas Email & Phone Number

Harrods

• Providing outstanding customer service within the Mulberry flagship concession in Harrods.
• Creating a welcoming environment to provide a memorable customer experience.
• Servicing a diverse clientele from around the world including the Middle East and Asia.
• Developing and maintaining clients relations with the use of CRM tools.
• Achieving numerous targets/KPI including multi-sales, high value transactions etc.
• Meticulously maintaining the shop floor and organising the… Show more

United Kingdom

• As a host at the luxury Middle Eight hotel restaurant, Sycamore Vino Cucina, I was responsible for greeting the customer with a warm and friendly attitude.
• Displayed great professionalism whilst managing reservations, taking calls and private event bookings.
• Responsible for setting up tables to ensure the highest standards of presentation were met.
• Liaising with the head chef on the menu, daily specials and potential allergens.
• Prepared reports on the daily activities… Show more
• Prepared reports on the daily activities including number of guests and sales. Show less

Cambridge, England, United Kingdom

• Working directing with the founder and senior stakeholders to develop and order samples for the production of clothing prototypes.
• Tracking the development of designs into production including any adjustments made.
• Planning strategies for the digital marketing of products across social media platforms.

Cambridge, England, United Kingdom

• Welcoming our guests with a positive attitude and providing them the highest level of service.
• Managing buisness adminstration including taking reservations, recording customer information from calls etc.
• Resolving guest and employee complaints to maintain high customer satisfaction and workplace cohesion.

Cambridge, England, United Kingdom

• Operating cash registers, handling cash payments and processing card transactions.
• Handling refunds, exchanges and returns customer records in the company database as required.
• Researching promotion details, and regular, and special prices to resolve pricing discrepancies
• Interacting with customers, offering assistance and responding to queries about products and purchases.
• Providing recommendations according to customer needs or preferences.
• Documenting sales by… Show more