Edoardo Pescucci Email & Phone Number

Tuscany, Italy

London Area, United Kingdom

• Create, drive, and continuously improve the strategy for Sports, Media and Entertainment clients.• Agree on KPI’s and other success measures with the clients.• Actively monitor and report on progress for all client programs.• Provide regular performance feedback for all Client Managers/ Coordinators working in my team.• Deal with client communications and escalations in a timely manner to ensure quick resolution.• Undertake and lead on quarterly client business reviews for feedback and provide suggestions on program improvements.• Monitor health and own accountability for all clients.• Assist the Operations Manager in my region with the recruitment for new members assigned to my clients as and when required.• Bring clients with common issues together to share best practices and common enforcement issues/ targets for action.• Collaborate with other departments, such as Global Delivery, Enforcement, Legal, Sales, Product and Tech to ensure a cohesive and consistent approach to Brand Protection.• Stay informed about industry trends, changes in laws and regulations, and other developments that may impact Brand Protection and make recommendations for changes as needed.• Regular and open communication with team members working across my clients. This includes holding regular meetings and providing updates and progress reports.• Maintain a high-level working knowledge over company tools and our OBP Platforms as well as any other tools as they are created and introduced.• Participate in thought leadership initiatives and to attend/ speak at industry events when presented the opportunity.

London, England, United Kingdom

- Oversee the day-to-day management of clients’ accounts in the Sports, Media and Finance sectors- Building and maintaining close relations with clients to achieve excellent customer satisfaction- Project analysis and monthly reporting- Coaching and training analysts to meet clients’ expectations- Working independently and effectively with other team members in locations around the world- Enforce intellectual property infringements, which include types of Counterfeit, Copyright, Trademark, and Design Infringement- Develop relationships with platforms, hosts, registrars and other third parties to improve efficiency in dealing with takedown requests- Finding new and innovative ways to better protect client interests- Perform in-depth investigations and identify key offenders- Collaborate with Client Managers to ensure highest quality of service- Attend and participate in client meetings

London, England, United Kingdom (Remote Work)

Collect and analyse data from a varied range of sources to produce high-quality and relevant intelligence, information, and research of unauthorised intellectual property abuse of our global clients’ products and services to our enforcement team.

Barcelona, Catalonia, Spain

Florence, Tuscany, Italy

Roles and responsibilities:In charge of the Florence Tours & Experiences team.Designing, monitoring and improving the tours and experiences portfolio in order to increase sales revenue.Dealing with suppliers, B2B clients, agents and wholesalers to ensure the tours portfolio was correctly positioned in the market.Managing and liaising with staff, front-desk assistants and tour guides to guarantee the smooth running of operations. This included budgeting, allocating human resources, making shift rotas as well as a wide range of other duties.

Florence Area, Italy

Roles and responsibilities:Florencetown is the leading DMC and tour operator in luxury travel in Tuscany and Italy.Responding and handling enquiries about private and small-group tours requests from agents and wholesalers all over the world.Dealing with customers enquiries, bookings, cancelations and complaints over the phone and emails.Increase direct tours sales by 3% monthly.

London, England, United Kingdom

Roles and responsibilities:- Actively promoting and pursuing tickets sales opportunities, engaging with potential new customers and explaining The Original Tour’s service offer to tourists on the street.- Covering front-desk office duties at the TOLST Visitors Centre in Trafalgar Square, proposing tailor-made services to walking-in customers, such as walking tours, out of town tours, theatre tickets and football matches.- Assisting existing customers by delivering excellent standard of customer service in a professional manner.- Maximising company’s profits by exploiting tickets sales revenue against market competitors.- Training and advising new staff on sales techniques and customer service skills.

Coventry, United Kingdom

ROLES AND RESPONSIBILITIES▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬★ Assisting the Media Manager with press releases, media coverage and PR.★ Developing and reviewing marketing strategy plans★ Researching and reporting on partnership and sponsorship opportunities.★ Helping in developing and delivering a successful sport legacy towards the club’s entry to the Kingstone Press Championship One in 2015.

Coventry, United Kingdom

Linguae Mundi is an ambitious, university-wide foreign language provision programme which incites students and graduates to take the first steps towards independent language learning and international work/study mobility.Native speakers of Dutch, French, Italian, German, Spanish, Polish, Portuguese, Greek, Russian, Chinese (Mandarin), Arabic and Hindi are first recruited from the student population and are later trained for eight weeks from November to January by an experienced language teacher to effectively become trainee tutors themselves.Trainee tutors are awarded with a Certificate in Foreign Language Teaching on successful completion of the Programme.►Phase 1: Training in Teaching Techniques and Syllabus Design - Nov 2013 to Jan 2014►Phase 2: Supervised Teaching Practice (2 hours x 13 weeks) - Feb 2014 to Jun 2014►Phase 3: Trainees teaching Intensive Classes (40 hours) - Jun 2014ROLES AND RESPONSIBILITIES:● Undertake all preparation prior to lessons and structure lessons in such a way that will optimise time for the benefit of the students.● Implement learning activities which actively engage students in meaningful learning experiences.● Prepare and encourage students to sit AQA FCSE Italian exams and facilitate the examination process during the classes.●Create, identify, select and modify resources to meet the needs of the students with varying backgrounds, learning styles and individual needs.●Upload on a weekly basis learning materials on Moodle to enhance the student learning experience.

England And Wales

Media Manager during Italy's premiére at the Rugby League World Cup.▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ROLES AND RESPONSIBILITIES:★ Liasing with RLWC Press Officer and external (mainly Italian) media for press releases, articles and interviews ★ Creating content for the Twitter and Facebook accounts ★ Managing press conferences, pre/post match interviews and player profilesACHIEVEMENTS:► First ever appearances on Italian national newspapers such as Gazzetta dello Sport, Repubblica, Stampa etc..✔ +800 new Twitter followers & +1200% average increase in Facebook reach over 4 weeks.✔ Consistently raised brand awareness and perceived brand image both domestically and globally.✔ Firmly established Italian Rugby League on the rugby league map.

Essaouira, Morocco

★Project-based work for Land Rover UK: “The All-New Range Rover media launch”★ROLES AND RESPONSIBILITIES:● Liaising with airport staff and cabin crew in order to deliver excellent standards of customer service.● Meeting and greeting Media VIPs and journalists from different countries.● Liasing and communicating with the Hospitality and Event teams to ensure time schedules were thoroughly respected.● Reporting times of arrivals and departures to the Charter Manager, dealing with delays and complaints.

Bachelor Of Arts (Ba), Sport Management

Activities and Societies: Coventry University Rugby League Secretary

Education record