Ed O'Hara

Ed O'Hara Email and Phone Number

Sr. Supervisor, Americas Service & Repair - Advanced Surgical Technologies | Acute Care & Monitoring | Ventilation @ Medtronic
minneapolis, minnesota, united states
Ed O'Hara's Location
Carlsbad, California, United States, United States
Ed O'Hara's Contact Details

Ed O'Hara personal email

n/a
About Ed O'Hara

Detail-oriented Supervisor with experience in managing and improving the effectiveness of daily operations. Strong communication and interpersonal abilities help drive teams success. Fosters partnership throughout the organization. To provide world-class support across multiple product portfolios.

Ed O'Hara's Current Company Details
Medtronic

Medtronic

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Sr. Supervisor, Americas Service & Repair - Advanced Surgical Technologies | Acute Care & Monitoring | Ventilation
minneapolis, minnesota, united states
Website:
medtronic.com
Employees:
75896
Ed O'Hara Work Experience Details
  • Medtronic
    Sr. Technical Services Supervisor
    Medtronic Dec 2022 - Present
    United States
  • Medtronic
    Supervisor
    Medtronic Jul 2021 - Dec 2022
    Carlsbad, California, United States
  • Medtronic
    Lead Technical Support Engineer V
    Medtronic Jul 2019 - Jul 2021
    Carlsbad, California, United States
  • Medtronic
    Technical Support Engineer V
    Medtronic Jul 2014 - Jul 2018
    Carlsbad, California, United States
  • Covidien
    Technical Support Engineer Ii/Crystal Reports Instructor
    Covidien Jan 2007 - Jul 2014
    Carlsbad, Ca
    • Developed Clinivision Core Functionality Verification Test Protocols to support the Clinivision Clinical Information System Software Product Requirements document for future releases.• Developed Clinivision Work Instructions for Technical Operations.• Facilitates problem resolution and performs thorough follow-up ensuring total customer satisfaction.• Works as a diverse team member to satisfy all customer needs, improving call center performance to achieve department… Show more • Developed Clinivision Core Functionality Verification Test Protocols to support the Clinivision Clinical Information System Software Product Requirements document for future releases.• Developed Clinivision Work Instructions for Technical Operations.• Facilitates problem resolution and performs thorough follow-up ensuring total customer satisfaction.• Works as a diverse team member to satisfy all customer needs, improving call center performance to achieve department goals.• Documents customer service requests and codes complaints for subsequent tracking and trending.• Created documentation for installation and training manuals.• Instructor for Reports Design class utilizing Crystal Reports.• Developed Crystal Reports Design class and associated materials. Show less
  • Tyco Healthcare
    Technical Support Engineer Ii
    Tyco Healthcare 2001 - 2007
    Carlsbad, Ca
    • Developed FAQs for the online SolvIT Center Knowledge Base.• Documented customer complaints and coded them accordingly for tracking and trending.• Developed battery maintenance procedures for portable ventilators.
  • Mallinckrodt
    Factory Service Technician Ii
    Mallinckrodt 1997 - 2001
    Carlsbad, Ca
    • Verified and documented customer reported complaints and failures.• Performed service, repair and functional testing of customer equipment.
  • Nellcor Puritan Bennett
    Production Test Technician
    Nellcor Puritan Bennett Nov 1995 - 1997
    Carlsbad, Ca
    • Documented failures for subsequent tracking and trending.• Performed functional testing of production units.

Ed O'Hara Skills

Medical Devices Software Documentation Capital Equipment Technical Support Fda Troubleshooting Hardware Diagnostics Cross Functional Team Leadership Iso 13485 Field Service Market Development Biomedical Engineering Quality System Validation Capa Technical Training Test Equipment Customer Satisfaction Microsoft Sql Server Fda Gmp Root Cause Analysis Design Of Experiments Crystal Reports

Ed O'Hara Education Details

Frequently Asked Questions about Ed O'Hara

What company does Ed O'Hara work for?

Ed O'Hara works for Medtronic

What is Ed O'Hara's role at the current company?

Ed O'Hara's current role is Sr. Supervisor, Americas Service & Repair - Advanced Surgical Technologies | Acute Care & Monitoring | Ventilation.

What is Ed O'Hara's email address?

Ed O'Hara's email address is ed****@****odt.com

What schools did Ed O'Hara attend?

Ed O'Hara attended University Of Phoenix, Heald College-Rancho Cordova.

What skills is Ed O'Hara known for?

Ed O'Hara has skills like Medical Devices, Software Documentation, Capital Equipment, Technical Support, Fda, Troubleshooting, Hardware Diagnostics, Cross Functional Team Leadership, Iso 13485, Field Service, Market Development, Biomedical Engineering.

Who are Ed O'Hara's colleagues?

Ed O'Hara's colleagues are Grete Hagen, Ailien Ventura, Phil Wilson, Marilsa Morgado, Reyna Alfaro, Joker Dj Bass, Narayan Sutradhar.

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