A driven financial services professional with experience in banking, I am passionate about delivering exceptional customer service and working collaboratively within teams. I recently graduated from AAB University with top grades, showcasing my commitment to academic excellence. I’m now aiming to apply my skills and knowledge in a junior banking role, where I can grow within the financial services industry. Known for my dedication, problem-solving abilities, and teamwork, I’m eager to contribute to a dynamic organization.
Raiffeisen Bank Kosova
View- Website:
- raiffeisen-kosovo.com
- Employees:
- 806
-
Business CashierRaiffeisen Bank KosovaUnited Kingdom -
InternRaiffeisen Bank Kosova Jul 2024 - PresentKosovo- Assisted in processing loan applications and credit assessments, learning about risk management practices.- Engaged with banking software systems to help streamline data entry and reporting processes.- Assisted with day-to-day banking operations, supporting account management and customer service activities.- Gained hands-on experience in financial analysis and reporting by working alongside senior banking professionals.- Collaborated with cross-functional teams to enhance operational efficiency and deliver quality service to clients.- Supported the preparation and organization of financial documents, ensuring compliance with internal and external regulations.- Engaged in professional development by learning about banking products, customer relationship management, and financial services industry trends. -
Junior BankerBpb Dec 2023 - Jul 2024Pristina, District Of Pristina, Kosovo- Provided personalised banking solutions to clients, enhancing customer satisfaction and loyalty.- Assisted clients with opening accounts, processing loans, and managing financial products.- Analysed customer financial needs and recommended appropriate banking products and services.- Supported senior bankers in preparing financial documents, credit assessments, and transaction reports.- Actively contributed to the branch’s sales targets by promoting bank products and services.- Ensured compliance with regulatory policies while handling customer inquiries and transactions.- Monitored client accounts to identify opportunities for upselling and cross-selling relevant banking products.- Assisted in the development and implementation of customer retention strategies to drive long-term business growth. -
Sales SpecialistTed Baker London Oct 2023 - Dec 2023District Of Pristina, Kosovo- Delivered exceptional customer service by understanding client needs and providing tailored fashion recommendations- Consistently exceeded sales targets by upselling and cross-selling products, contributing to store revenue growth- Maintained in-depth product knowledge to assist customers in making informed purchasing decisions- Managed inventory, ensuring product displays were well-stocked and visually appealing to enhance customer experience- Collaborated with the visual merchandising team to optimise store layout and drive customer engagement- Built strong relationships with repeat customers, ensuring brand loyalty and long-term client retention- Trained and mentored new team members on sales techniques and product knowledge to enhance team performance
Edona Ferati Education Details
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Accounting And Finance
Frequently Asked Questions about Edona Ferati
What company does Edona Ferati work for?
Edona Ferati works for Raiffeisen Bank Kosova
What is Edona Ferati's role at the current company?
Edona Ferati's current role is Business cashier.
What schools did Edona Ferati attend?
Edona Ferati attended Aab College.
Who are Edona Ferati's colleagues?
Edona Ferati's colleagues are Vigan Behrami, Njomza Hoxha, Fadil Bajrami, Mba, Resat Seljmani, Rinesa Berdyna, Qendrese Hoda, Fatlum Rreci.
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Edona Ferati
Manchester Area, United Kingdom
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