Responsible for retaining and growing satisfied client relationships, a profitable book of business and supporting the acquisition of new clientsCollaborate with the Client Executives to identify clients' risks needs and determine the services, products, and combinations that will best serve and address the clients' issues and business objectivesWork with Client Executives and service team members to ensure quality of deliverables and enforce critical deadlines

Designed and negotiated global property and casualty insurance programs for Fortune 500 companiesCoordinated all aspects of the overseas network to make certain that global programs and local coverage met clients' needsProactively kept clients informed of worldwide regulatory and insurance market changesAssisted clients with risk management concerns during merger, acquisition and divestiture process

Provided technical assistance to faculty and students in four computer labs with over 100 PC’s and MAC’s, four printers and other peripheralsEnsured overall care and operation of lab facilities to maintain a neat and attractive environment

Collaborated with the Risk and Insurance Manager on a wide array of responsibilities, such as: claims handling, policy renewals and allocations of insurance premiums among subsidiariesInteracted with other departments of the company, as well as with brokers, adjusters and underwritersApplied skills learned in the classroom and in previous work experience

Dealt with reservations and cancellations by phone, email, letter, fax or face-to-face in a 32-room hotelLed guests checking into the hotel, allocated rooms and handed out keys, as well as, checked guests out of the hotel, prepared bills and took paymentsCreated the hotel's website using html code and conducted the hotel’s internet yield management and marketing strategies

Managed a team of 13 employees, achieving daily sales of $50K over the three weeks of the tournamentEnsured customer satisfaction through product expertise and an understanding of each customer's unique needsStarted as salesperson/logistician the previous year; promoted to sales manager

Prepared and delivered ordersAdvised customers on the brand's products

Welcomed customers and answered the phoneParticipated in the closing of a marketing contract with an airport in IrelandTranslated messages