Companies execute a strategy. You should do the same with your career. Stop ‘going with the flow’ and get strategic about your career now. This leverages one of my greatest strengths as a leader of people for 24 years.

Managed 600+ consultants, overseeing business operations to ensure client delivery of professional services in the largest U.S. region.♦ Developed KPIs to monitor business operations and align with other executive leaders.♦ Guided the region through the evolution of workforce planning to a formal process.♦ Collaborated with other executives to further develop the data driven culture.♦ Authored the first ever North America Consultant Handbook that lifted utilization ~50 bps monthly by removing unintended dilution.♦ Implemented policy to incent bench people to use vacation time when non-chargeable – ~100 bps uplift monthly.♦ Implemented formal workforce planning process to better align supply and demand and prevent over hiring and utilization dilution.♦ Created near real-time forecasting method to understand utilization performance at any point of time within a 2% variance.♦ Key contributor to P&L and OI management as shown by the examples here.♦ Mentor and advise practice leaders as well as many consultants.

Leadership and management of 60+ consultants for the Analytics Practice, presales support, and client delivery. Rapidly growing practice - $9M+ in FY18 to $40M+ in FY22.♦ Develop and implement practice strategy to increase capacity and capability to support revenue growth. Prioritize initiatives to align with overall business strategy.♦ Define and implement organizational strategy to position team for continued growth.♦ Manage escalations and drive to resolution.♦ Drive collaboration across region by facilitating the connection of key leaders.♦ Top rated mentor and career advisor.♦ Execute staffing strategy for business critical clients and projects.♦ Engage in strategic efforts for POCs and pre-sales to position opportunities for future deals.♦ Engagement in top revenue generating accounts to leverage opportunities into revenue.

Analytics practice revenue grew over 200% in 2.5 years. Leadership and management of 40+ consultants, presales support, and client delivery. Delivered $20+ million in revenue for FY20.♦ Based on current landscape, have defined and implemented various initiatives to improve communication and break down silos to create cross region opportunities. ♦ Led pre-sales effort that ushered the analytics practice into high volume IoT data analytics. Converted that POC into a $370K first engagement and $1+M follow-on engagement.♦ Led the effort to integrate the Southwest and Southeast analytics teams into the new South Region team.♦ Total leadership for the Southwest region’s analytics practice. Functional areas covered are: BI, Data Engineering, Data Science, and Analytics Architecture. Some example tools used by the team: Power BI, Azure Data Factory, Azure Data Lake, Python, Azure Databricks, PySpark, etc.

This was a reboot of building an analytics practice in the Southwest Region. The first year we had a target of $7M and delivered $9M.♦ Led various pre-sales efforts and some initial client delivery to uncover additional opportunities. ♦ Positioned myself to move back into a leadership role in the region.

Manage multiple project teams and end-to-end client relationships to deliver robust analytic services. Lead technology architecture discussions to ensure a proper foundation for solutions.♦ Led effort to deploy real-time digital marketing technology and associated marketing collateral to move client from old ‘batch blast’ digital marketing to the future of a 24/7/365 automated journey marketing solution.♦ Delivered work transition of undocumented production database loads from an external partner to internal resources in 2.5 months. Prior to my involvement, the effort had been discussed for 3 months with no progress. Saved $100K/year in costs.♦ Chartered a data science team from the ground up for a company that has never had that capability internally. Identified the key players and roles they will need to execute as they start expanding in this area.♦ Helped client navigate their internal challenges to bring their journey marketing solution on-line. The client was very surprised that I was able to navigate their internal challenges as quickly as I did.♦ Worked with clients’ existing solutions like Marketo and Salesforce to drive improvements.♦ Aligned with other executives on coming changes needed internally to support future growth.

Manage multiple project teams and end-to-end client relationships to deliver best in-class IMM SaaS solutions including: marketing automation, process automation, financial tracking, and digital asset management. Collaborate with Solution Architects and Sales team to develop solution vision and positioning with client. Was previously an Engagement Manager 2005-2010.♦ Optimized clients' marketing processes and operations through technology integration.♦ Successfully implemented solutions for marketing, operations, creative processes, and digital asset management.♦ Sold, authored, and reviewed SOWs and change orders ranging from $10K to $1M+, supporting sales efforts. Achieved $2.5M total revenue in 2015, with $700K recurring.♦ Realigned client expectations, coached teams on expectation management, and ensured user adoption.♦ Led a project that saved $2M in costs, cut time-to-market by 25%, reduced overhead by $1.5M, and unlocked $25M-$35M in potential revenue.♦ Delivered functionality to manage a $1B marketing budget, enhancing forecast accuracy.♦ Implemented a solution to standardize marketing collateral, protecting brand investment.♦ Delivered solution that guided a $1B marketing budget strategy, redirecting funds from low-performing to high-performing campaigns, optimizing $100M in spend and adding $10M in revenue.♦ Consistently delivered projects above target P&L with zero legal issues.

Recruited by a former colleague to come to Cingular to lead an 'at risk' project. Was later recruited by Aprimo to join their organization since I was in a contract position at Cingular.♦ Established a formal Go To Market process to improve time to market for Cingular’s direct marketing efforts and formed a foundation for ROI metrics.♦ Saved ‘at risk’ project for the implementation of the Aprimo marketing tool and delivered to an aggressive delivery schedule.

♦ Drove data centric consumer marketing strategy for telecommunications client to improve ROI.♦ Developed segmentation schema for national gas client for marketing programs.

Led 20 developers to deliver direct marketing target lists and 12 analysts to perform ad hoc and campaign analyses.♦ Redesigned campaign management process and turned around under-performing team for target list delivery to improve accuracy and on-time rate to 99% for annual volumes of 1,600 deliveries consisting of 360 million individual leads stopping internal escalations and complaints.♦ Achieved cost reductions in excess of $250K annually for redundant personnel and eliminated layered pricing for external vendor that saved approximately $2 million in annual costs.♦ Delivered Closed Loop Marketing (CLM) framework to standardize direct marketing process, created a feedback loop to utilize detailed marketing campaign analytics to drive improvements.♦ Deployed Teradata Data Warehouse to support list development and analytics.♦ Delivered and implemented MicroStrategy reporting solution for marketing end users.♦ Led team of analysts to complete the first scorecard reporting to provide critical information on a weekly cadence.

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