Ed Gallagher Email & Phone Number

Covington, Ga, Us

Kelly Registration Systems is a leading provider of essential information and automation solutions to the agribusiness industry and develops SAAS applications exclusively for state departments of agriculture – for product registrations, renewals, licensing, permits, certifications, inspections/investigations, tonnage, pollinator protection, and more.Tasked with leadership of all product development activities and team. Responsible for the maintenance of existing applications while developing and executing on migrations of these applications to modern software architectures, development tools and user interfaces.

Roswell, Ga, Us

Recruited to bring strategic vision and state-of-art capabilities to software product that was falling behind industry leaders in terms of functionality and ease of use. Tasked with strengthening existing product offerings; creating new, advanced products and features; and enhancing the user interface. Managed 14-person virtual organization of professionals residing in North America and Asia/Pacific regions. • Accomplished wholesale revision/re-architecting of software to enhance performance, ensure scalability, and significantly advance user experience.• Designed, developed, and implemented global capabilities (time zones, currencies, languages); added mobile device capabilities; modernized user interface; and enhanced performance stability. Materially strengthened security features by incorporating intrusion and threat detection (including SQL Injection) capabilities.• Integrated LeadMaster with third party accounting and telephony applications and provided customizations and extensions in support of unique customer requirements, such as work process automation. • Improvements resulted in “stickiness” of product with existing clients and sales to new accounts.• Delivered weekly releases to customer base incorporating product upgrades, new features, and bug fixes.• Routinely participated in sales calls (technical and functional subject matter expert) and provide direction and coordination with customer tech staffs regarding implementation and data migration efforts.• Introduced “best practice” development practices which primarily draw on the Scrum/Agile methodologies to incrementally create and enhance effective software products. Example practices: High Level and Detailed Requirements and Specifications; Daily Stand-Ups; Continuous Builds; and Peer and Product Owner Reviews.• Technology Platform: Classic ASP, .NET, .NET-Core, C#, EF, Azure, jQuery, JavaScript, AJAX, JSON, SQL Server.

Entrepreneurial venture providing a SaaS solution for engaging customers, identifying customer needs and opportunities, driving revenue, and reducing servicing costs.Founded and led software company with unique offering for customer-focused businesses: Engage customer in a two-way, on-line, scripted “conversation”. The conversation dynamically developed from customer responses to survey questions, and yielded a back-end workflow driven by the customer’s readiness to make a purchase, as well as diagnostic reporting. In addition to driving customer conversations, the company’s software (named “iDM”) was marketed as a low cost and highly effective way to obtain feedback from employees, business partners, and prospects.• Responsible for technology vision and product development, including feature set content.• Designed, architected, developed, released, and maintained product.• Recruited sales, marketing, professional services, and programming personnel.• Heavily involved in sales and customer implementation efforts.• Technology platform incorporated elements from Java, J2EE, Enterprise Java Beans (EJB), Java Server Pages (JSP), Java Servlets, HTML, Java Applets, XML, XSL, XSLT and BEA Weblogic, JBoss application servers, and database platforms (Oracle, SQL Server, DB2).

Provider of open and interoperable, turnkey CRM and e-commerce software solutions.Recruited to migrate Red Celsius from a custom software and professional services business to a software product company. Managed all product development for the company’s suite of CRM and e-commerce software. Directed 100+ person product multi-site development organization and annual budget of $7MM (combined capital and operating).• Product offering was customer-centric and encompassed integrated B2B and B2C e-commerce and sales force automation components.• Led introduction of advanced software development processes and methodologies.• Established and managed critical customer and technology partner relationships, including partnerships with IBM, KPMG, Sun Microsystems, and BEA Systems (now part of Oracle).• Technology platforms incorporated many of the elements used in Tactum Technologies applications (above), plus Unified Modeling Language (UML), Rational Rose (a UML tool), BEA Weblogic, and Sun J2EE application servers.

Armonk, New York, Ny, Us

Software Artistry was a provider of “help desk” software and the acquirer of Sirius Systems in 1997 in a strategic push to enter into the CRM market space. IBM acquired Software Artistry in 1997 and folded the company into its Corepoint software group. I was responsible for creating and delivering on tactical and strategic product and architecture initiatives for the Software Artistry and Corepoint (IBM) product suites.

Developers and marketers of sales force automation software. IBM, of course, develops and markets a wide range of software and hardware products.Co-founded Sirius Systems, a pioneer in sales force automation. In the pre-internet days, Sirius operated with a client-server technology which fully supported sales prospecting and tracking, campaign management, and telemarketing efforts. Sirius’ SFA product suite, named “G2”, incorporated an advanced mobile exchange data synchronization technology. In 1997 Software Artistry purchased Sirius Systems. Shortly thereafter Software Artistry was purchased by IBM and integrated into the company’s CRM Software business, known as CorePoint. My role evolved from founder, technology and strategic visionary, director of software engineers and product managers, and relationship support (customers, VARs, analysts) to that of Consulting Professional focusing on product development and systems integration.

Maple Ridge, Bc, Ca

Armonk, New York, Ny, Us

Mba, Management

Ba, Information Systems

Education record

Education record

Education record

Education record