*Develop the organizational capability to conduct security workshops*Team leadership & development*Continued evolution of OwnBackup workshop services and products*Take an active role in growing OwnBackup product business*Lead successful and impactful S&G Workshops for OwnBackup customers

Lead successful and impactful S&G Workshops and projects for RevCult customers• Oversee the delivery of S&G Services deliverables. • Provide input for the evolution of S&G products and services and implement improvements• Provide guidance and leadership for other members of the S&G team• Broaden and expand RevCult’s reputation in the market as a leader in the S&G space• Take an active role in growing the S&G services and product business

Founding member, along with US CEO, for the US operations of a successful Indian CRM platform company. Primary responsibilities included sales operations, pre-sales operations, and go to market approach. Leveraged my 13+ years of banking experience to illustrate how digital transformation and true omni channel can positively impact our customers' business results.•Established the US legal entity and collaboratively built the preliminary team.•Establishment of the pre-sales services which support sales processes for the primary value propositions.•Lead ad hoc operational initiatives / process definition activities as required for US operations or global operations which affect US operations.•Core team member for continuous evolution of the go to market propositions for the US market.

•Sales support leadership for the Spigit solution which is an innovation management platform that achieves results though the social collaboration of a firm’s employees, partners, and customers. Target market was / is global 1000. •Endeavors included a large change management initiative introducing new sales process, leadership team, organizational structure, sales training and new sales hire on-boarding. All assigned and funded responsibilities were properly designed, implemented, and launched to the appropriate internal constituencies.•Implemented a fully functioning Sales Engineering organization within 45 days of hire. Consolidating demo and technical response work to this team resulted in significant time savings for both Sales and internal resources while also creating greater consistency in customer and prospect deliverables.•Refactored “at risk” customer recovery program, saving 6 out of 10 in 1H2015.•Introduced whiteboard selling. Trained and certified the global Sales and Sales Engineering team in delivery and utilization of the whiteboard as part of the standard sales process. Results coincided with a ~70% reduction in competitive losses during 1H2015. •Planned and executed global sales kickoff, across three international locations, for approximately 100 sales and services personnel. Result was an energized field organization able to engage our prospects and customers in a consistent manner.

•Leadership & technical sales support of mobile banking and payments solutions. The primary target market was/is the retail operations of medium to large banking institutions.•Built and led a multifunctional team consisting of operations, technical sales, and strategy services which worked with both direct and channel sales teams. Teams provided early stage provocation-based selling at the senior executive level as well as traditional technical sales support for complex consumer-facing systems for medium to large financial services companies. The structure of the team enabled Monitise to engage both partners and prospects on both banking and payments initiatives, in an efficient and effective manner.•Implemented new engagement model for select existing customers designated as strategic partners. Led the first cross functional team through co-innovation, early access, bespoke development, and standard feature implementations at a top 50 US bank. Resulted in a highly engaged and satisfied customer who was first to market with innovative new mobile banking features.•Implemented operations team to keep technical sales artifacts current and to ensure high quality security and RFx responses. Resulting operational efficiencies resulted in more prospect engagement time for both Sales and Sales Engineers. •Reconstituted and refactored the team which engages existing customers to drive consumer adoption and engagement with Monitise products resulting in industry leading adoption and engagement results for Monitise customers.

•Leadership & technical sales support of mobile banking solutions. Target market was the retail operations of medium to large banking institutions. •Joined as employee number seven in a player-coach role, establishing the framework and process for technical sales which facilitated rapid growth. Evangelized the company and product using live product demonstrations, trade show attendance, and prospect presentations / discussions. Directly supported the acquisition of early clients on the Clairmail platform, travelling extensively both domestically and internationally to build business value and establish technical credibility with existing customers. •Key contributor on the core team that sold to large banks and established the consumer mobile banking market.•Established technical sales best practices, process, demonstrations, and artifacts used to cement Clairmail as a leading supplier of mobile banking products.•Key member of Product Strategy Council, product planning sessions, go to market planning, and a recurring invitee to executive offsite planning sessions.•Personally engaged with successful selling efforts at some of Clairmail’s largest customers including Bank of America, PNC, Union Bank of California, and M&T Bank.

•Technical sales support of enterprise desktop firewall solution and 802.1x network access controls.•Partner with sales representatives in the preparation and execution of individual prospect sales strategies.•Provided product demonstrations, presentations, and POC/Pilot implementations for large companies including: Merrill Lynch, New York Times, Canon USA, NRT, and Paychex.

•Technical sales support enterprise desktop application deployment via streaming solution.•Partner with sales representatives in the preparation and execution of individual prospect sales strategies.•Provide product demonstrations, presentations, and POC/Pilot implementations for large companies including AIG, Verizon Communications, Credit Suisse First Boston, Computer Associates, and SCANA.•Create white papers, RFx responses, financial savings models, marketing collateral, and technical response papers for prospect questions.•Work closely with business partners to drive resell efforts. Partnerships included Computer Associates, Gotham Computer Group, and Whale Technologies.

•Technical sales support of server-based computing solutions.•Partner with sales representatives in the preparation and execution of individual prospect sales strategies.•Forged key relationship with Prudential Financial personnel that resulted in expanding Citrix installation by 54 servers.•Presented “Best Practices in Siloing” at Citrix iForum (Citrix Users Group)

•Technical sales support of new IBM PC server line•Partner with sales representatives in the preparation and execution of individual prospect sales strategies in the SMB market space•Provide server education and configuration assistance to the IBM reseller channel.•Developed and implemented a technical training program to introduce and familiarize reseller personnel with Netfinity servers. This program was utilized by the North American NCSE team through 2001.•Outsold Unisys at Howmedica-Osteonics despite being $20K more expensive due to taking the time to fully understand performance and availability needs.

•Largest project involved an infrastructure refresh at Albank. Projected was executed successfully at 40% services margin and resulted in extreme customer satisfaction with Inacom’s delivery and execution. Follow-on services contracts were awarded to Inacom based upon the successful outcome of this project.•Implemented Novell Managewise Systems Management software across 500 desktops, 20 servers, and three geographic locations.•Worked closely with sales representative to “rescue” our largest strategic account, Friendly’s Ice Cream, from being lost to competitors by providing superior implementation and project management services. Successfully restored rapport with this demanding customer.

•Technical sales and implementation support of distributed process control systems.•Developed and implemented a custom Visual Basic 3.0 program that retrieved process values from the distributed control system, stored them in a Watcom SQL database, and displayed historical values to process operators.•Acted as the sole manufacturers support representative, for Applications Software, for all of upstate New York and half of Massachusetts.•Served as the technical evaluator for Field Service application software certifications.•Substantially grew volume of software contracts and installation revenue based upon superior performance, customer rapport, and customer satisfaction.