Eric Ponticelli Email & Phone Number

Hartford, Connecticut, United States

Core responsibility to manage, monitor, expand, and optimize HSB’s portfolio products for assigned critical Client Company relationships, with a focus on achieving Profit and Growth targets.

Hartford, Connecticut, United States

Responsible for profitably growing an assigned client company portfolio by way of regular performance management on existing customers & delivering proposals for new business opportunities to expand market footprint for multiple products.

Hartford, Connecticut Area

Handle 1st party Equipment Breakdown property damage claims of medium to high severity and complexity. Manage several dedicated accounts. Serve as a technical resource for Inside Claim Representatives.

One Tower Square, Hartford, Ct

Handle 1st party Equipment Breakdown property damage claims of low to moderate severity and complexity. Work closely with reinsurance business partners to achieve optimal claim resolution. Write denial letters, Reservation of Rights and other complex correspondence to insureds. Identify and refer claims that may have valued added by an outside field inspection conducted by Risk Control or engineering consultants.

Hartford, Connecticut Area

Determined repair parts, time and labor required to complete repair or if instead the vehicle is a total loss. Negotiate agreed price with repair shops. Manage repair facilities performance on timeliness and repair quality. Respond to customer inquiries regarding the process. Maintain accurate documentation of the repair process by completing timely estimates, supplements, and inspections. Coordinate the disposal process of salvaged vehicles/parts.

Glastonbury, Ct / Newington, Ct

Resolve the bodily injury portion of claims. Develop relationships with customers. Analyze and determine the extent of Progressive's liability concerning loss or damages on a claim. Interview medical specialists, agents, police, medical professionals, witnesses or claimants to compile information. Strong negotiation and customer service skills to maintain relationships with customers while also effecting settlements of claims.

Glastonbury, Ct

Develop relationships with customers, investigate insurance policy coverage, determine fault in auto accidents, and document activity on each claim to resolve them as quickly and accurately as possible. Work effectively with customers who've been in an accident while keeping an eye on the details.

Bachelor Of Arts (B.A.), Criminology

Justice And Law Administration