Description:As a Prompt Engineer, I integrate human-centered design principles with AI technologies to develop sophisticated conversational interfaces. My dual expertise in UX design and front-end development allows me to architect and implement conversational flows that optimize user engagement while achieving key business outcomes. This synergy ensures that interactions are not only intuitive but also contribute effectively to overall performance metrics.Key Responsibilities:● Collaborated with cross-functional teams to design and develop conversational interfaces for various applications, including chatbots, voice assistants, and language models● Conducted user research to inform prompt design and optimized conversational flows for maximum user engagement and task completion● Developed and tested natural language processing (NLP) models to improve intent detection, entity recognition, and response generation● Worked closely with UX designers to integrate conversational interfaces into the overall product design, ensuring seamless user experiences● Implemented front-end development solutions to bring conversational interfaces to life, using technologies such as React, Node.js, and HTML/CSS● Analyzed user feedback and behavioral data to refine and optimize conversational flows, improving user satisfaction and business outcomes● Contributed to the development of internal tools and frameworks for prompt engineering, streamlining the design and development process for conversational interfacesUX Design Expertise:● User research and testing● Wireframing and prototyping● Interaction design● Visual design● Usability testing and feedback analysis● Front-end Development Skills:● React, Node.js, HTML/CSS● JavaScript and TypeScript

As a Lead Interaction Designer at Blue Shield of California, I led the design and development of digital products, including the web experience and not only the mobile app. My role involved working closely with cross-functional teams to understand user needs, plan for accessibility, create intuitive and user-centered designs, and ensure the final product meets the target audience's needs.

UI DesignUI elements like buttons, icons, menus, and forms were designed for intuitive and visually appealing interfaces.Design patterns, style guides, and UI libraries were established to ensure consistency across products.Design and PrototypingUser flows, wireframes, and prototypes were designed to communicate design concepts and solutions.Interactive prototypes were created to test design ideas with users.Applied research and analysisResearch was conducted through interviews, surveys, usability testing, and data analysis to understand user needs, behaviors, and pain points. Analysis of existing designs and products was carried out to identify areas for improvement.Conversation and CommunicationMentoring and guidance were provided to junior designers.Worked closely with multidisciplinary teams such as product managers, developers, and stakeholders throughout the design process. Design concepts and prototypes were presented to stakeholders, accompanied by feedback. Advice and guidance was given to young artists.Project ManagementLed design projects from concept to launch, ensuring timelines and requirements were met. The implementation of design suggestions by developers was overseen and quality assurance testing was conducted.Collaborated with senior designers who played a key role in creating user-centric digital experiences by combining usability research, programming expertise, and cross-functional collaboration.

Functioned as a Lead Interaction Designer during integrated marketing campaigns helping the company gain over 60K unique website visits a month and 70K+ social media subscribers.Worked closely and openly across internal teams creating successful innovative SaaS digital marketing campaigns and motion graphics ads that increased a user-base by 50%. Efficiently collaborated with internal creative members and external media agency partners to build potent online consumer engagements on all marketing campaigns.

Utilized deep understanding of potential user pain points, user experience, and how design impacts user behavior to maintain consistent website engagement.Created equitable design solutions allowing a positive user experience.

Animated UI design assets and web interfaces.Proof of concept and execution of motion graphics for Keynote presentations.

Participated in UI Design discussions, product roadmap strategies, and identified Design processes to be applied.Responsible for usability evaluation, wireframing, ideation, prototyping, and development.

Partnered heavily across various departments and roles such as Video Editor and Motion Graphics Designer to produce compelling videos and motion design assets. Worked closely and collaboratively with the marketing team to efficiently innovate creativity and introduced new solutions to elevate promotional experiences by way of motion design/animated experiences. Acted as project lead when initiatives called for motion design expertise.

Designed a variety of high-quality visuals and layouts to support the company across a variety of channels, including ad campaigns, responsive web dev, email layout design, and presentations. Collaborated closely with Acquisition, Product Marketing, Content, and UX Design team to help expand our business and evolve the brand. Handled multiple projects and deadlines simultaneously.

Conceptualized and designed rich responsive online experiences that meet brand guidelines.Helped develop and evolve information architecture and user experience flows.Provide art direction for content creation including print, asset design, and motion design.Provided UI design and direction for responsive online experiences.

Designed incredibly polished work that represented the company brand through visual comps, wireframes and prototypes.Rapidly iterated on design concepts from initial briefing through completion of campaign or project.Worked closely with creative team, product managers and marketing.Inspired marketing and explored the unknown using fresh and innovativeapproaches to design problems.

Organized and maintained training material on a Learning Management System (LMS).Designed and developed E Learning modules Suzuki and Hyundai.Executed approved course evaluation strategies.Ensured all deliverables adhered to established policy and style guides.Knowledge of SCORM standards.

Developed media kits for companies such as Mazda.Created graphics for Flash websites and compact discs.Created Flash-based static and animated banner ads.Researched trends in design and compact disc media.Created highly-engaging company website.Edited videos for web and compact discs.