Ed Ramberger Email & Phone Number

Fort Mill, South Carolina, United States

Fort Mill, Nc

Utilize my high level fuel injection experience and engine building expertise to create incredible running motorcycles for select clients. Regularly repairing and tuning motorcycles that other shops have either given up on or were unable to tune. Work with technicians remotely across the globe to assist when the local resources cannot.

Charlotte, North Carolina Area

Manage Service Training, manage the Warranty and Service Repair shop, Develop and deliver industry leading curriculum that is distributed globally, cross train instructors, mentor peers, develop audit & reporting/tracking processes that have helped to save the Company millions of dollars and major accounts.Completely re-inventing Husqvarna Groups Technical Training programs: in-house, in-field and remote.

Fond Du Lac, Wi

Lead the Instructor Team and guide the direction, development, delivery and quality of Mercury University's Instructor led classroom curriculum and materials. Curriculum includes Zeus, Diesel and all Outboard and MerCruiser product.

Fon Du Lac, Wi

Developing and implementing domestic and international training programs for Zeus (Mercury's premier propulsion system), high-speed diesel and MerCruiser products. Authoring new technician training guides, developing training materials & presentations, reviewing and revising existing materials for future needs.

Responsible for leading the Simulated Work Environment (SWE) Continuous Improvement Classes in Milwaukee, York, PA., & Kansas City. This position is central to the successful Company-wide implementation of a CI culture and directly supports Harley-Davidson's Continuous Improvement pillar. Includes regular travel between Milwaukee, York, PA. & Kansas City. as well as constant coordination and cooperation with multiple training partners and Company Leadership.

Responsible for developing and maintaining the following curriculums (including all training related materials, equipment, global deployment, hiring & training contractors):Air Cooled PowertrainVRSC Powertrain1125 Buell - Powertrain and ServiceEFI Super Tuner (High end fuel injection performance re-mapping & associated performance modifications - Milwaukee based and dealer On-Site)Air Cooled BuellMiddleweight PowertrainPublic "Powertrain Shop Class" - Special project for the Harley-Davidson Museum - First ever Harley-Davidson University Customer Interactive ExperienceAdditionally responsible for cross-training domestic and international training partners and assisting international partners implement training.

Provided additional team leadership - supported Service Training Manager. Oversaw intern program. Worked with suppliers to equip global training facilities for service training (included all ordering and warranty operations for tools & equipment. Ordered parts and tools for all domestic training facilities. Developed, delivered and supported service related training programs for the dealer network, company personnel, outside stakeholders, technical trainers & distributors worldwide.

Handled all aspects of customer and technical assistance for retail and wholesale customers (dealers). Prevented re-purchase of vehicles by traveling to dealers and performing repairs. Initiated cross-check of service-plan vs. goodwill requests resulting in hundreds of thousands of dollars in cost savings. Re-designed a version of the Screamin' Eagle backing plate that went into production. Worked on the first camchest to transmission vent system for TC88 powertrains. Participated in Initial Care Teams for Twin Cam 88 & VRSC products.

Bachelor'S Degree, Business Management, 4.0

Activities and Societies: Delta Mu Delta Business Honor Society Received award honors for highest GPA in graduating class in BSM Program.

Associate'S Degree, Automotive Technology/Engineering

Associated Degree - Automotive Engineering Focus

High School, College Prep

Activities and Societies: Computer Science Club / Spanish Honor Society Computer Science Club Spanish Honor Society

Business Management