Managed technology operations across 4 Mexican consulates, enhancingsystem efficiency by 30% and user satisfaction by 25%.Led regional IT team to develop and launch telecommunicationssolutions, achieving a 40% increase in user satisfaction.Train and advise different departments on the effective use of thesystems.Establish and manage robust security policies to protect access toinformation on windows servers and computers.Negotiated contracts with suppliers, securing services and technologiesfor the area and cutting costs by 10%.Deployed VPN solutions that facilitated seamless remote work for teamsacross multiple locations, significantly reducing downtime.Streamlined technical support processes, reducing issue resolution timeby 30% for remote and on-site clients.

Safeguarded IT security across five locations, reducing cyber threats by40% and ensuring 100% compliance with international standards.I led the regional IT team to design and implement innovative solutionsthat meet the needs of the country telecommunications users.Revamped system utilization strategies for various teams, leading to asignificant 20% increase in process efficiency.I established and managed robust security policies to protect access tothe information in servers and computers.I negotiated and managed contracts with suppliers to ensure theacquisition of appropriate services and technologies.Implemented VPN connections enabling remote work and secure inter-location communication, boosting productivity by 25%.Applying the regulations of each country and city.I managed to reduce the time of the daily use of the programs,optimizing resources to meet goals in less time.Remote and on-site technical support.

Regional IT Specialist serving the Mexican Consulates in Douglas, Nogales, Phoenix, Yuma, Tucson, and Calexico. Responsible for the security of the IT and telephone systems, managing the negotiation of regional contracts for telephone, CCTV, computer leasing, multifunctional devices, and internet. Interviewing candidates for IT support positions. Continuously training my IT team at the consulates in my region. Remote and on-site technical support. Designed and implemented the telephone and IT equipment part of a Call Center with 50 operators serving the entire United States, negotiating with suppliers the telephone lines and equipment rental to start its operation, as well as the necessary servers. Designed and installed the surveillance camera security system. Designed and implemented the Wi-Fi in the building with networks for guests and users.

Responsible for the telecommunications area at the Mexican Embassiesin Denmark and Ireland.Create, direct, train and implement programs to streamline internalprocedures at the embassies for the different areas.Establish contact with suppliers from different countries to carry outregional leasing for telephony, CCTV and computers.Medium technical remote and in-person.

On-site technical support for computer equipment, computer repair andmaintenance.Relationship with suppliers for equipment leasing.Configured and optimized network infrastructure, achieving 30%improved performance and reliability in switch and server operations.

Led customer service engineering initiatives, achieving a 90% satisfactionrate through superior maintenance and training services in Mexicanhospitals.

Spearheaded repair operations for high-value clinical diagnostic machinery, reducing equipment downtime by 40%