Edrian Luna Email & Phone Number

San Diego, CA, US

Barrington IL

•Ensure that requirements for all 120 residents and additional guests are met on a daily basis. •Supervising servers during lunch and dinner for efficient service.•Updating weekly menus for residents and guests. Training new servers on professionalism and charisma.

San Francisco Bay Area

•Overseeing managerial aspects of special events, and holiday giving resulting in over $20,000 in donations annual.•Growing and maintaining relationships with more than 150 social service agencies.•Creating volunteer opportunities for hundreds of individuals and corporate groups.

Oakland

•Trained 5 new volunteers for MSY program. •Management and evaluated data for more than 1,000 students in Effort to Outcome ETO data system. •Frequently communicated and coordinated with 15 on-site school teachers. •Managed multiple courses and deadlines on an ongoing basis.

Oakland CA

•Perform client intakes and needs assessments.•Manage data collected from intakes questionnaires with Efforts to Outcomes (ETO) of 5 clients per day.•Following-up day to day with 5-10 clients via callbacks, scheduling appointments and drop-ins and updating information with ETO.•Linking clients to appropriate agencies, including onsite and offsite partners.

Fremont, California

•Coordinated with team members and clients to schedule appointments and office meetings.•Managed and trained 3 new team members in office management system and customer relationship skills.•Over 30 client interactions on daily basis, updated account profiles, payment transactions and in person interactions.

Pebble Beach, California

•Produced hot and cold menu items at a fine dining Hawaiian fusion cuisine restaurant.•Learned to work in a team of 3 or 7 to deliver menu items at the highest standard.•Developed proficient knife skills and knowledge of quality production. •Learned how to work under pressure and manage multiple ongoing tasks.

Green Field, California

•Processed large multi-ton customer orders, organized warehouse and outgoing shipments.•Managed 3 employees to process customer orders.•Maintained a safe working environment while operating heavy machinery and handling dangerous chemicals.

Fremont CA

Master'S Degree, International Business

Market Strategy, Change Management, Strategic Management of New Technologies, Global Management and Financial Management Action Learning.

Bachelor Of Arts (B.A.), Business Management And Marketing

Activities and Societies: Latinos Unidos Club member Mens Cross Country Mens Track and FieldDecision Analysis, Strategic Management.