Edrine Marie Yumang Email & Phone Number

Hamilton, Ontario, Canada

• Greeted all guests entering Tim Hortons Field in a friendly manner, contributing to a positive atmosphere.
• Remained flexible and completed assigned jobs each game day, including concierge services, ticket scanning, and ushering.
• Worked efficiently in a team environment and assisted co-workers to minimize stress and ensure smooth-flowing operations.

Hamilton, Ontario, Canada

• Create bookings for meeting rooms, banner spaces, and club/bake sale tables on behalf of student groups in accordance with the McMaster University Student Centre booking policies
• Answer questions and provide resources in response to inquiries received in person, through email, or over the phone
• Collaborate with the administrative team to examine administrative effectiveness and seek better procedures within the office
• Conduct rounds of the student centre to ensure compliance… Show more
• Conduct rounds of the student centre to ensure compliance with COVID-19 safety guidelines
• Utilized advanced Point of Sale (POS) system to efficiently process and collect vendor payments, ensuring accuracy and timeliness in financial transactions. Show less

• Conducted a comprehensive audit of existing people operations processes, identifying gaps and deficiencies to ensure alignment with company growth objectives.
• Based on the audit findings, standardized operating procedures (SOPs) were developed for key HR processes, enhancing efficiency and consistency across the organization.
• Supported recruitment efforts by assisting in candidate sourcing, conducting reference checks, and managing paperwork, contributing to developing a robust… Show more
• Supported recruitment efforts by assisting in candidate sourcing, conducting reference checks, and managing paperwork, contributing to developing a robust talent pipeline.
• Collaborated with team members to implement operational initiatives such as headcount planning and project scheduling, facilitating seamless execution of HR strategies to support organizational goals. Show less

Hamilton, Ontario, Canada

• Greeted all guests entering Tim Hortons Field in a friendly manner, contributing to a positive atmosphere.
• Remained flexible and completed assigned jobs each game day, including concierge services, ticket scanning, and ushering.
• Worked efficiently in a team environment and assisted co-workers to minimize stress and ensure smooth-flowing operations.

Georgetown, Ontario, Canada

• Exhibited a constant duty of care for campers, responding appropriately with patience when addressing challenging camper behaviours and appropriately assessing and responding to risks.
• Immersed self in the camp experience, offering undivided attention to children's needs and wants.
• Developed boundaries when needed to keep a healthy relationship between counsellor and camper.

Mississauga, Ontario, Canada

• Ensure smooth-flowing operation by greeting hundreds of electors at the main entrance and enforcing guidelines on candidate representatives.
• Complete relevant paperwork with attentive care including certificates, declarations, and registration for new electors.
• Recognize when an elector may need extra accommodations and assists them as necessary, including opening doors, ensuring that they have translation services, and answering questions.
• Support the Central Poll Supervisor… Show more
• Support the Central Poll Supervisor in ensuring that the polling place remains safe, which includes sanitizing high-touch areas from time to time.
• Assist in counting the ballots on election night, providing accuracy and fair judgment. Show less

Hamilton, Ontario, Canada

• Greeted all guests entering Tim Hortons Field in a friendly manner, contributing to a positive atmosphere.
• Remained flexible and completed assigned jobs each game day, including concierge services, ticket scanning, and ushering,
• Worked efficiently in a team environment and assisted co-workers to minimize stress and ensure smooth-flowing operations.

Mississauga, Ontario, Canada

• Provided over two-hundred residents and visitors with various information regarding the facility’s amenities, enhancing customer satisfaction.
• Conducted COVID-19 health and safety screening and rapid testing in accordance with government guidelines, effectively limiting the spread of the virus within the community.
• Addressed customer complaints and quickly formulated solutions while managing stressful situations with a calm and pleasant demeanour.

Kentucky, United States

• Established relationships with underserved youth aged 11-17, reflecting respect, trust and empathy.
• Modelled healthy choices and emotional maturity whilst challenged physically and mentally living in an overnight camp/wilderness setting for 10-day sessions, with 2 days of break in between.
• Facilitated recreational and educational activities such as crafts, sports, and leisure.

• Created informational visual graphics on Canva that attracted the attention of the target audience of students and job seekers.
• Shared social media story posts and responded to direct messages on personal Instagram and Snapchat accounts to recruit part-time workers for Vector Marketing Oakville-Halton sector.
• Submitted reports on recruitment campaigns based on analytics and message history.

Oakville, Ontario, Canada

• Planned and facilitated recreational programming for residents, including exercises, self-care sessions, painting, and music performances.
• Adhered to and enforced all safety procedures during the COVID-19 Pandemic, ensuring everyone complied with regulations by wearing masks and keeping their distance during family visits and activities.

Oakville, Ontario

• Executed general administrative duties, including answering phone calls, and filing documents using proficient skills in MS Office programs, assisting in reaching multiple daily deadlines.
• Welcomed and supervised residents with hospitality, creating an accessible and diverse atmosphere.
• Monitored the Bistro area for refreshments, music, and cleanliness and booked guests for meals with superior scheduling and organization skills.

Mississauga, Ontario, Canada

• Fulfilled responsibilities of customer care and floor duties such as providing ice cream samples, taking orders, and cooking waffle cones, ensuring guest satisfaction.
• Utilized positive communication to identify issues and promptly seek resolutions while maintaining a professional and positive attitude.
• Adhered to established food safety policies and safe serving guidelines, including cleaning and sanitizing work stations regularly.

Mississauga, Ontario

• Interacted with customers and assisted and built trusting relationships with coworkers.
• Completed closing duties, including cleaning and restocking products in the stockroom and floor, in a timely and diligent manner.
• Sought extra work when all duties were completed, eagerly asking questions and constantly learning.
• Served ice cream and chocolates while maintaining card and gift products

Bachelor Of Arts - Ba, Humanities/Humanistic Studies

Activities and Societies: MacChangers, Mock Trial, Pre-Law Society, Women in Pre-Law, Philosophers' Society, Filipino McMaster Student.

Ontario Secondary School Diploma

Activities and Societies: Chaplaincy Team, Faith Finders, Student Council Grade Representative, White Pine Book Club, Eco Team, Legacy.