"Hands-on Entrepreneur and Operations Expert""Founder and Owner of Concrete Smart Industries LLC, a boutique concrete and epoxy firm, where Ed oversees all aspects of the business, from project management to hands-on production. With a keen eye for detail and a passion for quality, Ed is dedicated to delivering exceptional results and exceeding client expectations.With several years of experience, Ed has developed a unique expertise in:- Concrete and epoxy applications- Project management- Team leadership and development- Process optimization- Quality controlEd is a true entrepreneur at heart, always looking for ways to innovate and improve the business. He is heavily involved in all aspects of the company, from estimating and project planning to material selection and application. His hands-on approach ensures that every project meets the highest standards of quality and craftsmanship.Under Ed's guidance, CSI has built a reputation for excellence, reliability, and exceptional customer service. He is proud of the company's accomplishments and is committed to continued growth and success."

Ed is a seasoned BPO expert with extensive experience managing business process outsourcing services in Monterrey, Mexico. Leveraging his expertise, Ed connects established US companies with skilled professionals and efficient processes in Mexico, aiming to reduce overhead costs while enhancing productivity.Through his consulting services, Ed offers:- Liaison Services: Facilitating seamless communication and collaboration between US companies and Mexican teams.- Payroll & Invoicing: Streamlining financial processes for efficient and compliant operations.- Auditing: Ensuring high standards of quality and performance in Mexican operations.- Talent Search & Support: Identifying and recruiting top talent in Mexico to augment US companies' teams.- Equipment Logistics & Guidance: Providing expert support for setting up and managing equipment and infrastructure in Mexico.Ed's expertise enables US companies to:- Lower overhead costs- Increase efficiency- Improve quality- Enhance collaboration- Expand their global footprintBy bridging the gap between US companies and Mexican talent, Ed helps businesses thrive in today's competitive market."This summary highlights Ed's:- Expertise in BPO services- Experience in managing services in Monterrey, Mexico- Ability to connect US companies with skilled professionals and efficient processes in Mexico- Range of services offered- Benefits of working with Ed, including cost reduction, increased efficiency, and improved quality

Currently learning all aspects of Real Estate passive income opportunities. Working on a long term financial security.

Obesity and unhealthy eating habits is a social problem growing in a fast pace. As a Lider Independent Vivri worked building a network of success driven individuals who will bring awareness to the community about the health problems society is encountering with bad eating habits and recommend the usage of the Vivri products to lose weight in a healthy way.As LIV also make sure to maintain a group of LIVs motivated and engaged. Constantly research about possible market opportunities and act as a product expert in case possible customers have questions about the products.

Best way to learn about the city and build relationships while transitioning into Real State and making very decent income.

Directed day-to-day departmental operations of the Underwriting Department staff, managing and tracking Credit Policy Exceptions to ensure portfolio/sales balance• Ensures compliance with all regulatory policies is consistently maintained• Mentors the Credit Underwriters. Provides ongoing feedback, disciplinary actions and performance management to drive productivity• Proactively seeks out efficiencies and improvements to credit system and departmental structure• Ensures that all policies, pricing and system changes are communicated and understood by all departmental personnel• Works with other departments to develop better systems, communication and synergy between Credit and the rest of the companySelected Accomplishments:• Supported development and managed implementation of company Credit Decisioning System which segments credit applicants in different risk levels

Manages a group of credit underwriters who determine customer credit worthiness by reviewing credit application and credit reports; compare customer evaluation to organization standards; conferring with loan underwriters and credit processors; obtain stipulations when required and recommend for credit approvals or denials• Handles credit applications escalations; ensures to manage credit exceptions according to company risk standards• Manages a group of credit processor at each company dealerships. Ensures installment contracts are completed according to company standards and in compliance with state and federal regulations

• Responsibilities include working with the Community Banking Team to drive frontline performance and increase the effectiveness of Personal Bankers/Tellers productivity. • Partnering in a team environment with leadership and managment staff to identify training needs, create action plans and implement solutions to meet those needs. • Developing and delivering a comprehensive sales performance improvement program through data analysis and extensive side by side sessions. The objective is to create and maintain a best in class continuing education curriculum for the bankers/tellers and to assist in establishing best practices. • Assist with improvement of staff in customer service, sales and call skills, as well as assisting with team leader development in preparing high performing employees for future opportunities. May independently conduct training classes for the most complex training material. May provide follow-up consultation with team members once training is completed.

General IT assignments, e.g. VoiP phones and computer deployments.

• Responsible primarily for supporting the Financial Specialist (FS) New Hire Sales and Service Skills Program and, as time permits, supporting deployment of curricula to develop business skills among existing sales and service employees.• Deliver and Facilitate training through a variety of delivery methods, including virtual and systems training.• Facilitates learning through a learn-by-doing process (avoids a lecture facilitation style).• Assesses new hire progression and provides ongoing support and feedback to the new hire, RSSC (Retail Sales and Service Coach), FSL (Financial Sales Leader) throughout the training program.• Primary point of contact for new hires throughout the training program.• Evaluate how to increase FS employee performance during training and field visits.• Coach and support new RBDs, FSLs, and Retail Sales and Service Coach (RSSC) on the FS new hire training program.• Build relationships with line of business leaders, HR partners and other business partners to drive successful program execution.• Coach the sales and service process and all related activities with new hires and FS mentors during facilitated events and in field observations.• Evaluate, identify and provide additional support or remediation to new hires based on progress and performance evaluation.• Provide ongoing developmental training for existing FSs. Attends market specific training for sales and service skills.

Support selling efforts of Senior Dealer Relationship Manager and Dealer Relationship Managers.Handles dealer communication regarding loan funding and underwriting questions.Makes outbound calls to dealers to try assist with the funding process once the contract has been received.Responsible for proper compliance with policies and procedures.

Support FLMs (front line managers) acting as a SME (subject matter expert) with a group of around 200 employees.Acting as MOD (Manager on Duty) during managers meetings or training sessions.Scoring QA, (quality assessment) on DOC associates.Track scores and feedback into Witness.Provide feedback and coaching as required to DOC associates regarding QA performance, trends, and updates.

Underwrite applications: Review credit reports to mitigate risk and analyze DTI and LVT ratios in order to maximize dealer profit.Manager on Duty: Assist managers to resolve peers issues with policies and procedures.

– Collections Dept. Late Stage Prevent accounts from rolling over to the repossession department.Handle outbound and inbound calls to collect on delinquent auto loans. Empowered to educate customers on credit policies and negotiate creative payment solutions.

Take inbound customer calls to review application status, and customersInformation. Help underwrite applications and inform customer of decision.

Responsible to manage a group of truck drivers (including owner operators) to make sure they follow DOT regulations and maximize customer satisfaction.Sales: Acquiring new customer to increase productivity and maintain sales/freight goals.

System AdministratorResponsible for monitoring, identifying and resolve computer server and terminals issues; including hardware, operating systems and support applications. Resolve systems issues by phone, remotely or in person.Manage application security settings.Legal AssistantExplain office procedures to new clients and resolve their initial questions; made decisions about accepting new cases.

Built running tracks in high schools; In charge of measurement of track's level and finishing the job for a better look.

Responsible of sales of new computer equipment, service contracts.Manage a group of 6 technicians to ensure prompt and increase customer satisfaction.Resolve configuration conflicts and maintaining records of customer’s equipment maintenance ensuring to provide the highest level of quality.