Ed Robison Email and Phone Number

Served as a Senior Director, Owner Support for the All-Suites and Focused Service Brand teams within Hilton which consists of 4000+ hotels including Embassy Suites, Hilton Garden Inn, Hampton, Homewood Suites, Home2 Suites and Tru Brands. Lead a team of Directors who manage the relationships and needs of the largest hotel management companies within the Focused Service and All Suites brands. Responsible for ensuring the support provided to these key partners is executed consistently and with a very high degree of partnership. Focused on leading a support effort that maximizes engagement with, and loyalty to, Hilton and the Focused Service and All Suites portfolio of brands. Serves as a solutions oriented single point of contact on operational, portfolio, development, communication, brand strategy, hotel performance issues and related. Enhanced owner engagement through proactive business partnerships. Partnered closely with internal teams to build processes to identify ideal ownership groups for future development and new unit decision makers within existing ownership groups. Built relationships with prospective owners new to the All-Suites & Focused Service brands. Played a key leadership role in Key Partner Meetings, Advisory Councils and Development Forums. Knowledgeable in all phases of hotel operations from concept through design through the asset lifecycle & milestones, managing the processes of budget, revenue planning, daily execution and long term financial planning.

Responsible for managing the relationships and needs of our most valued institutional owners and ownership groups/management companies. Serve as a Director of the Focused Service Brand Support team to provide a "one-stop shop" to owner/management Company needs, serving as a solutions oriented single point of contact on development, operational issues, communication, brand strategy, hotel performance issues and related. Enhances owner engagement through proactive business partnerships. Partners closely with internal teams to build processes to identify ideal ownership groups for future development, new unit decision makers within existing ownership groups and assist in building relationships with prospective owners new to the Hampton, Hilton Garden Inn and Tru brands. Plays a key leadership role in ownership/management Key Partner Meetings, Advisory Councils and Development Forums. Responsibilities include brand resource support and education, sales and marketing support as well as assistance in development and implementation of successful and measurable programs to meet revenue, product and service quality objectives. Consulting services provided by proactive communication, electronic support as well as regular Key Partner visits.

A key brand liaison to Hilton Garden Inn owners and key management company representatives through strategic consultation, proactive communication and education regarding core brand initiatives & enhances owner engagement through proactive business partnerships. Partners closely with internal teams to build processes to identify ideal ownership groups for future development, new unit decision makers within existing ownership groups and assist in building relationships with prospective owners new to the Hilton Garden Inn brand. Plays a key leadership role in ownership/management company Key Partner Meetings, Advisory Councils and Development Forums.

Field based position within the Southeast Region (NC/SC/GA) of the Hilton Garden Inn Brand whose intent and purpose is to provide ongoing support to Hilton Garden Inn owners, Management Company Representatives, General Managers and other management team members in the areas of sales and marketing; revenue generation and enhancements; management of product and service quality; and financial cost controls. Responsibilities include brand resource support and education, sales and marketing support as well as assistance in development and implementation of successful and measurable programs to meet revenue, product and service quality objectives. Consulting services provided by proactive telecommunication and electronic support as well as regular property visits.

Oversee operations of a 112 key Hilton Garden Inn with Full Food & Beverage

Oversee Operations of a 124 key Hilton Garden Inn Hotel and the 25,000 sq ft Destination Pointe Event Center.Responsibilities include Development, Staffing and Operational Management of this full service hotel including 2 restaurants and a 25,000 sq ft event facility.Includes overseeing and managing a $20 million new build facility, to include architectural review, design, conceptual planning, pre-opening budget and FF&E procurement.Includes development of organizational structure, all operational procedures, job descriptions, budget and marketing plan for this new Management Company.

Responsibilities include overall Operational Management of this full service facility.Includes overseeing and managing a $3 million renovation and re-flagging of this property.Owner liason for Franchise negotiation, Renovation contract procurement, Design Management and Coordination, Bidding and Negotiation, Construction Management and Coordination as well as Conversion implementation.

Project and Program Management for the Hospitality Industry. Specialized in new construction and renovation projects primarily in the hospitality industry.

Project ManagerResponsibilities include daily interaction with builder, architect, and related subcontractors for $67 million in development. This includes blueprint review, revisions, documentation of change orders, and processing of RFI’s. Consistently ensured that opening standards, operations procedures and staffing levels were implemented for opening of 6 hotels.Regional Director of Operations Responsibilities include overseeing operation of six Hotels in the Charlotte area, including Hilton Garden Inns, Hampton Inns, Hampton Inn and Suites, and Comfort Suites. Provide Executive level support for Operational, Human Resource as well as Sales and Marketing efforts.Successfully assisted all Hotels in exceeding franchise standards and improving customer relations.General ManagerResponsibilities include daily supervision of a 181 room, full service Hilton Garden Inn located in Charlotte city center. Consistently ensured that opening standards, operation procedures and staffing levels conform to Corporate and Franchise standards.

Retained by Wyndham Hotels, during a final transition of new ownership and re-flagging of the Pittsburgh Airport Hilton / Best Western Pittsburgh Airport property to hire and develop an entirely new Management team and line level staff.Developed and integrated a marketing plan to introduce Wyndham as a First Class Hotel Company into the Pittsburgh Airport Area.Successfully assumed management of a 173 room full service property in Charlotte, NC. Achieved 1997 Forecasting Excellence Award of over 150 properties in the Garden Division.

Recruited to restructure a failing Front Office system. Responsible for overseeing operations of the entire Rooms Division.Achieved top twenty status of city hotels within the United States (Lodging Magazine 1992).