Client Experience Manager
CurrentManage High Volume Accounts, Customer Experience and Reputation Management.
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@enterpriseholdings.com
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Ed Russ is listed as Client Experience Manager at Sobieski Mechanical & Fire Protection at Sobieski Mechanical & Fire Protection, a with 113 employees, based in Wilmington, Delaware, United States. AeroLeads shows a work email signal at enterpriseholdings.com and a matched LinkedIn profile for Ed Russ.
Ed Russ previously worked as Client Experience Manager at Sobieski Mechanical & Fire Protection and Call Center Manager at Sobieski Mechanical & Fire Protection. Ed Russ holds Bachelor'S Degree, Philosophy from University Of Florida.
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AeroLeads found 1 current-domain work email signal for Ed Russ. Compare company email patterns before reaching out.
Dynamic Professional with extensive Management experience driving strategic and operational excellence. Focus on customer-facing model leadership and champion use of local customer insights in strategic and resourcing decisions across the business. Known for structuring and executing tactical workflow plans to attain consistent high performance KPI’s; cultivate iron-clad relationships by understanding client’s vision and delivering value-added solutions. Stellar record of developing employees, managing Accounts and delivering compelling value proposition for key customers. Increased workflow efficiency, maximize profit margins, and propel revenue streams, while surpassing ambitious growth targets through long-term maneuvering and profitable partnership building to improve brand visibility. Demonstrated excellence in managing multiple teams (both on-site and in office), improving results and handling 8-12 accounts simultaneously; trained staff, optimized workflow, steered efficiency, and built solid relationships that grew business.
Listed skills include Marketing, Management, Customer Service, Sales, and 10 others.
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Newark, Delaware, United States
Manage High Volume Accounts, Customer Experience and Reputation Management.
Newark, Delaware, United States
Run an HVAC / Plumbing Call Center, Dispatch Team and Sales TeamManage Lead Dispatcher, Lead CSR and Inside Sales Team Lead and all Employees under that umbrellaPlan and execute daily operations of 30+ Techs, 5 Dispatchers and 10 CSR’sResponsible for Customer Satisfaction, Employee Retention and Development
Wilmington, Delaware, United States
• Software marketing, sales, installation & service. Raised program usage over 50% for Dealers & Shops• Erie Insurance In-House, Farmer’s Bristol West & other Accounts (NJM, CURE, Plymouth Rock, Amica, Philadelphia Insurance), increased referral business & built long lasting relationships• GEICO Account – Auditing Branches / Body shops, increased DRP effectiveness and customer satisfaction by over 30%• Insurance Agent Sales & Marketing - increased Agent participation and referral business
585 East Swedesford Rd Ste 200 Wayne Pa 19807
Supervised teams of people who manage different Insurance accounts. Utilized technology to facilitate workflows and communication between ERAC, Body Shops and Insurance Companies. Audit performance and compliance.
Other employees you can reach at sobieskiinc.com. View company contacts for 113 employees →
Christopher Durk
Colleague at Sobieski Mechanical & Fire ProtectionGreater Philadelphia, United States
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Bob Szczepanski
Colleague at Sobieski Mechanical & Fire ProtectionWilmington, Delaware, United States
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Cody Manuel
Colleague at Sobieski Mechanical & Fire ProtectionNewark, Delaware, United States
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Austin Beam
Colleague at Sobieski Mechanical & Fire ProtectionEsbon, Kansas, United States
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James Powers
Colleague at Sobieski Mechanical & Fire ProtectionMedia, Pennsylvania, United States
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Pork Chop
Colleague at Sobieski Mechanical & Fire ProtectionElkton, Maryland, United States
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James K.
Colleague at Sobieski Mechanical & Fire ProtectionMiddletown, Delaware, United States
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Zachary Shope
Colleague at Sobieski Mechanical & Fire ProtectionBear, Delaware, United States
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Kimberly Ochoa
Colleague at Sobieski Mechanical & Fire ProtectionNewark, Delaware, United States
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Tj Lubach
Colleague at Sobieski Mechanical & Fire ProtectionMillsboro, Delaware, United States
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Quick answers generated from the profile data available on this page.
Ed Russ works for Sobieski Mechanical & Fire Protection.
Ed Russ is listed as Client Experience Manager at Sobieski Mechanical & Fire Protection at Sobieski Mechanical & Fire Protection.
AeroLeads has found 1 work email signal at @enterpriseholdings.com for Ed Russ at Sobieski Mechanical & Fire Protection.
Ed Russ is based in Wilmington, Delaware, United States while working with Sobieski Mechanical & Fire Protection.
Ed Russ has worked for Sobieski Mechanical & Fire Protection and Enterprise Rent-A-Car.
Ed Russ's colleagues at Sobieski Mechanical & Fire Protection include Christopher Durk, Bob Szczepanski, Cody Manuel, Austin Beam, and James Powers.
You can use AeroLeads to view verified contact signals for Ed Russ at Sobieski Mechanical & Fire Protection, including work email, phone, and LinkedIn data when available.
Ed Russ holds Bachelor'S Degree, Philosophy from University Of Florida.
Ed Russ is listed with skills including Marketing, Management, Customer Service, Sales, Account Management, Marketing Strategy, Microsoft Excel, and Sales Process.
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