Lead the development, delivery, and support of domestic and cross border Faster and Instant Payments platforms, products, and services including RTP, FedNow, Zelle, and Visa Direct enabling personalized, scalable, and secure Money Movement experiences that meet and exceed evolving payment expectations.Partner with business leadership. architecture, and portfolio management to evolve the Money Movement portfolio roadmap, align to business and technology priorities, continuously define and refine the Epic and Feature backlog, and deliver an architecture runway to support the adoption of new and emerging products, capabilities, and technologies.Lead and manage Agile product delivery teams consisting of Technical Product Owners, Principal Architects/Engineers, Release Train Engineers, Scrum Masters, Developers, and Test Engineers.Collaborate with Agile practitioners including Agile Coaches, Portfolio Managers, Product Owners, RTEs, and Scrum Masters to drive and evolve adoption of SAFe Portfolio and Product principles, practices, and tools.Manage vendor engagements with FinTech platform providers, payment network providers, and IT staff augmentation.

Partnered with portfolio and program managers, enterprise and solution architects, and technology platform teams to deliver horizontal technology platform enablers including Mulesoft Anypoint API Platform, Azure Database and Analytics, Pega BPM, Dynamics 365, and enterprise cybersecurity platforms directly contributing to strategic enterprise technology and business initiatives.Managed and led team of technical requirements analysts to complete current and future state analysis of business capabilities and features of Navy Federal's core banking platform to facilitate execution of a Test & Learn between cloud-native core banking platforms to support vendor selection of a modern real-time cloud core banking platform.Led team of technical requirements analysts aligned to the Application Rationalization enterprise initiative to complete the analysis and disposition of 950+ legacy applications.Led team of technical requirements analysts responsible for supporting the implementation and upgrades of IT infrastructure systems and applications.Manage alignment and allocation of technical requirements analysts to product teams and strategic initiatives.Manage Run the Business and Strategic staff augmentation contractor budgets.Establish and maintain vendor partnerships with IT Staff Augmentation companies enabling recruitment of specialized technical requirements analysts.

Managed portfolio of Revenue Cycle products including Patient Accounting, Contract Management, and Reporting & Analytics enabling healthcare networks and organizations to improve clinical financial operations contributing to improved patient care outcomes.Led a team of Technical Program Managers and Scrum Masters aligned to the Revenue Cycle product development teams responsible for planning, design, development, delivery, and maintenance.

Managed delivery and operations for Cerner healthcare technology solutions and third-party systems hosted in multi-tenant private cloud environments enabling healthcare networks and organizations to shift focus from technology management to their core competency of delivering optimal patient care and clinical services.Led a team of Technical Engagement Leaders, System Architects, System Engineers, and DBAs responsible for delivery and maintenance of hosted systems with projects including new footprints, cloud migrations, system/infrastructure upgrades and maintenance, etc.Partnered with product engineering (IP) to support external client development partners including alpha and beta testing clients.Partnered with product engineering (IP), consulting, business development, and clients to establish and maintain project/product and ITOps roadmaps.Responsible for capacity management of compute, storage, and network resources including procurement ensuring systems were designed, implemented, and maintained per contractual requirements to provide the required capacity, scalability, performance, etc.Coordinated data center and network operations.Incident management escalation POC responsible for managing incident resolution including disaster recovery / business continuity procedures to restore systems to normal production operational status.Accountable for incident management and problem management for all aligned client systems including multi-region healthcare networks.Consistently maintained or exceeded contractual SLAs.

Managed the design, development, implementation, and operations of the uCern employee and client-facing enterprise social collaboration platform built on the Jive Employee Engagement and Atlassian Confluence platforms.Supported the development and implementation of an external client-facing Identity Provider (IdP) platform initially consumed by the uCern platform and later deployed for use by a broad range of enterprise applications.Established and maintained key partnerships with vendor platform and service providers including Jive, Atlassian, Akamai, and New Relic to support delivery and maintenance of the platform including the delivery of new capabilities and features.Led successful agile transformation of the uCern development team adopting Scrum framework practices leading to improved delivery of business and technical capabilities, improved feedback loop, team collaboration, and team member empowerment.Implemented full end-to-end Continuous Integration / Continuous Delivery framework including integrated toolchain, build automation, test automation, and deployment.

Managed the implementation, configuration, and maintenance of Cerner Millennium healthcare applications enabling healthcare networks and organizations to shift focus from technology management to their core competency of delivering optimal patient care and clinical services.Partnered with product engineering (IP), consulting, business development, and clients to establish and maintain product roadmaps aligned to client organizational objectives and goals.Established and maintained client-specific OKRs and KPIs to measure service and delivery outcomes.Incident management escalation POC responsible for managing incident resolution including disaster recovery / business continuity procedures to restore systems to normal production operational status.Accountable for incident management and problem management for all aligned client systems including multi-region healthcare networks.Consistently maintained or exceeded contractual SLAs.

Started journey at Cerner joining a newly launched initiative to transform the Cerner Millennium EMR platform from a suite of desktop applications to a web-enabled architecture; specifically responsible the design and development of a modularized patient charting framework to enable delivery of patient care and medical record capabilities.