Edson Lemos Email & Phone Number

Luanda, Angola

● Provide overall leadership and management for the grocery store, ensuring smooth daily operations across all departments.● Develop and enforce store policies and procedures, including guidelines for customer service, merchandising, pricing, and employee conduct.● Oversee inventory management, including monitoring stock levels, coordinating with suppliers for timely deliveries, and implementing effective inventory control measures to minimize shrinkage and optimize stock turnover.● Foster a customer-centric culture by training and developing staff to provide exceptional customer service, promptly address customer complaints, and create a positive shopping experience.● Develop and execute sales strategies and promotional campaigns based on analysis of sales data, market trends, and customer insights, with the aim of driving sales growth and achieving revenue targets.● Ensure compliance with health and safety regulations by implementing and enforcing safety policies, conducting regular inspections, and providing training on safety protocols and emergency procedures.● Monitor the store's financial performance, prepare and manage the budget, analyze financial reports, and identify areas for improvement and cost-saving measures to optimize profitability.

Angola

● Conduct comprehensive HSE assessments:Perform on-site inspections to identify potential hazards and assess compliance with safety regulations.Evaluate workplace processes and procedures, recommending improvements to mitigate risks. Develop and implement HSE policies and procedures:Collaborate with clients to design customized HSE frameworks aligned with industry standards and best practices.Draft clear and concise policies, procedures, and guidelines to promote a safe working environment.● Provide HSE training and education:Deliver tailored training programs to employees at all levels, focusing on safety protocols, emergency response, and hazard identification.Create engaging training materials, including presentations and interactive workshops, to enhance awareness and knowledge.● Conduct incident investigations and analysis:Investigate workplace accidents, incidents, and near-misses to identify root causes and develop preventive measures.Analyze data and trends to identify patterns and make recommendations for continuous improvement. Perform risk assessments and management:Assess potential risks and hazards specific to clients' operations, ensuring appropriate controls and safeguards are in place.Develop risk management strategies, including risk registers, mitigation plans, and contingency procedures.Ensure regulatory compliance:Stay updated on relevant HSE laws, regulations, and industry standards to advise clients on compliance requirements.Assist in preparing documentation for regulatory audits and inspections, ensuring clients meet legal obligations.● Conduct HSE audits and inspections:Perform regular audits and inspections to monitor HSE performance and compliance with established standards.Provide detailed reports highlighting areas for improvement and recommend corrective actions. Advise on HSE technology and equipment:Stay abreast of emerging HSE technologies and equipment, providing clients with recommendations on their implementation.

Lisboa, Portugal

● Coordinate sales team with customer inquiries and orders.● Process sales transactions accurately.● Maintain customer databases and update information.● Generate and distribute sales reports.● Support sales team in achieving targets.● Coordinate with other departments for order fulfillment.● Monitor inventory levels and communicate with suppliers.● Handle customer complaints and escalate issues.● Assist in organizing sales events and trade shows.● Conduct market research and gather competitive intelligence.● Provide administrative support to the sales team.

Lisboa, Portugal

● Provide personalized product recommendations and assist customers.● Maintain stocked and organized shelves.● Process transactions and handle customer inquiries.● Implement promotional displays and initiatives.● Monitor inventory levels and notify management of needs.● Upsell and cross-sell products to maximize sales.● Resolve customer complaints and concerns.● Stay updated on industry trends and competitor activities.● Collaborate with team members to achieve sales targets.● Adhere to hygiene and safety protocols.● Contribute to store cleanliness and maintenance.

Lisboa, Portugal

● Welcome and assist customers in finding products.● Maintain a clean and organized sales floor.● Operate cash registers and handle payments.● Monitor and replenish stock levels.● Create attractive product displays.● Provide customer support and address concerns.● Stay updated on store policies and promotions.● Ensure compliance with health and safety regulations.● Assist with stocktaking and team meetings.

Environmental Studies - Degree, Environment

Activities and Societies: soccer● Comprehensive understanding of the relationship between human societies and the environment. ●.

High School Diploma, History & Geography

● Solid foundation in the study of past events, societies, and global landscapes. ● Proficiency in analyzing historical contexts.