Edson Mulamba Email & Phone Number

Nairobi

• Maintain Customer focus at all times and respond to customers' enquiries (e-mails phone and face to face) • Work within agreed service levels, striving to exceed customer expectations wherever possible. • Assist the Customer Service Manager and management with any special projects assigned and provide backup to team manager when necessaryMaintain professional working relationship with internal and external customers, customer service management and colleagues • Supports decisions made by Management and conveys positively to team members and other C/S locations.

To help in ensuring there is reduction in cost of operation in the department and cub on theft

Ensuring customer records are well kept, meeting with the clients on behalf of the manager and ensuring there needs are met. Running small errands

cordinate the days activities