Pleasure! My name is Edson, Samuel's father, a 12-year-old developer, and I have a degree in computer science. I've been passionate about technology since I was a child and I like identifying and solving complex problems with simple and safe solutions.I am focused on solving problems at the root, technology enthusiast, especially in software development and cloud infrastructure. I like learning how things work from start to finish (from development to deployment) and I'm curious to seek knowledge on my own.I have a strong aptitude and empathy for working with people, and in all my customer service experiences, I received praise for my humanized and assertive service, especially from the clients themselves.When I worked at the company Dasa, he was recognized for being the employee who received the most praise from customers in the history of the operation.At Stone payments, I was invited to participate/explain in a "Live", about an action called "WOW Moment!", which was when charming and loyal customer service was provided.At West, I participated in successful internet network projects and developed a more efficient way of working with AutoCAD that reduced the time spent on documentation and network planning by half. I had the opportunity to develop an FTTH system completely planned by me in the Praia do Forno location in Búzios, Rio de Janeiro, and it was implemented successfully and with only 80% of the estimated material.My main skills are: - Business communication, interpersonal relationships and emotional intelligence. - Teamwork. - Creativity in problem-solving. - Intermediate English (B1 CEFR). - Main technical knowledge: (CI/CD)Jenkins, Azure DevOps, Bamboo, Git, GitHub, Bitbucket, Jira SonarQube, Nexus, Office 365, Docker, k8s, and others...