Edsondy Dahisma Email & Phone Number

Dominican Republic

Working as a customer service representative for Corpdhore Solutions

Haiti

Resolved customer complaints via phone, email, mail, and social media. Greeted customers warmly and ascertained the problem or reason for calling. Canceled or upgraded accounts. Assisted with placement of orders, refunds, or exchanges. Checked merchandise to purchase order and invoice

Resolved customer complaints via phone, email, mail, and social media. Utilized telephones to reachout to customers and verify account information. Greeted customers warmly and ascertain the problemor reason for calling. Canceled and upgraded accounts. Assisted with placement of orders, refunds,or exchanges. Advised on company information. Accepted payment information and other pertinentinformation such as addresses and phone numbers. Answered questions about warranties and terms ofsale. Suggested solutions when the product malfunctions. Informed customers of deals and promotions.Sold products and services. Utilized computer technology to handle high call volumes. Compiled reportson overall customer satisfaction.

Provided informal counseling, support, and follow-up. Advocated for local health needs. Enteredbilling information and collected payments when required. Entered data and processed as requiredby test order. Performed verification of patient demographic information. Assisted with compilationand submission of monthly statistics and data. Entered billing information and collected paymentswhen required. Researched information and confirmed, verified, and electronic orders by utilizing labtechnology systems

Assisted customers throughout their shopping spree and ensured that they had a positive shoppingexperience. Closed by ensuring that cash has been received and that the product was delivered promptly.Made courtesy calls to the customer to ensure that they were satisfied with their purchase. Maintained product in store racks, shelves, displays, and coolers by identifying replenishment needs. Transported products between backroom and display floor with manual equipment.Customer Service at the Warehouse

Certificate In Master'S In Emergency/Management.

Education record