Edson Okuma, Pmp, Itil Email & Phone Number

State Of São Paulo, Brazil

• Led Digital transformation for some organizations using Data Analytics through a Cloud SaaS environment supporting business process improvements.
• Led a matrix Software team delivering SaaS products in Latin America countries including Big Data, Analytics, Ciber Security, Asset Performance Management and Operations Optimization solutions for customers´ Power.
• Implemented Cloud solutions for IT infrastructure and systems providing analytics analysis based on customer data for their strategic and operations decisions for a plant stable and performance optimization.

• Led a Latin America Engineer team responsible for delivery control centers projects for Utilities and Oil & Gas customers. Implemented SCADA and EMS/DMS (real time) mission critical systems with IT infrastructure.
• Delivered strategic projects and systems customizations under expected costs and time. Ensured 99% of availability for mission critical systems and infrastructure during warranty and support period.
• Increased 10% of team productivity by a recurrence activities control process implementation, scope and deliverables management tools, weekly project progress meetings and restructuring the team focusing on schedule.

• Led strategic IT direction for IT business organizations in 9 Americas countries. I led a multidisciplinary team that managed different server solutions (Intel/Linux/Solaris/AIX), network devices (Cisco) and databases.
• Processed 28MM online transactions per month for 4MM users in 400m customers from 4 Latin America countries, ensured employee’s benefits, expense management and pre-paid solutions to those customers.
• Improved operation and monitoring process for more than 450 equipment´s inside our Datacenter through new processes and tools implementation to ensure strategic IT environments availability and stability. Solved and.
• Reduced OPEX costs in 15% through suppliers’ contract renegotiation and 10% through resources restructuring and services renegotiation.

• Led a Project Manager team delivering IT solutions that includes IT infrastructure (phone solution like DAC/URA/Recorders, network, servers, users´ desktop and cloud solutions) and omnichannel, mobile app, and.
• Reduced OPEX costs in 10% by restructuring Project team and implementing better project control process, besides an organizational cost reduction in for about R$5MM through sites consolidation and reduction and systems.
• Implemented a service delivery quality improvement process through a better scope and deliverable control using an in-house Jira-Web tool.

Led a multi-geographical team distributed in 12 Latin America, Africa and Middle East countries. Restructured organization exchanged resources and used external suppliers reducing operational costs in 15% annually. Delivered IT services under SLA’s and increased user satisfaction in 30% at General Motors (GM) and GMAC offices, through new processes for end.

Managed GM regional PMO and 35 Project Managers, ensuring Project Portfolio delivery with more than 100 regional and local IT projects, with total budget for about R$ 7M.Increased EDS services results for about 90%, leading 20 Project Managers in a regional program that implemented and transformed process and new tools based on ITIL best practices and.

Reduced annual costs in 10% restructuring organization and renegotiating suppliers services agreements, in addition to manage all contracts within all customer leadership levels. Ensured 97% SLA’s achievement, managing centralized support teams and services providers in all Brazil states, providing all infrastructure.

Organizational Design For Digital Transformation, Computer/Information Technology Administration And Management

Master Of Business Administration (Mba), Business Administration

FGV-EAESP

Bachelor, Business Administration With System Analysis Specialization