Edson Pedro

Edson Pedro Email and Phone Number

Digital Transformation | O&T |Technology | Infraestructure | Senior IT Operations & Service Manager | Production Support | Project Management | MBA
Edson Pedro's Location
São Paulo, São Paulo, Brazil, Brazil
Edson Pedro's Contact Details

Edson Pedro work email

Edson Pedro personal email

n/a
About Edson Pedro

Over 25 years’ experience in Operations and Technology, with diversified background in IT operations and infrastructure project management, with a demonstrated history of working in the Information Technology and Financial industry.Skilled in enterprise level distributing computing systems, network and security infrastructure, serving all banking business sectors, establishing operational optimization across diverse businesses in local, regional and global operations, with a focus on creating outstanding support and delivery experiences at the right value points for our workforce.Focus in quality of service, SLA contract management and business relationship and also with broad experience in several areas of information technology management, such as technical support, systems integration, software development, processes management, governance, strategic planning, information security and financial management in national and multinational companies, as well as the proper use of management expectations.

Edson Pedro's Current Company Details

Digital Transformation | O&T |Technology | Infraestructure | Senior IT Operations & Service Manager | Production Support | Project Management | MBA
Edson Pedro Work Experience Details
  • Bizm - Business Makers
    It Manager
    Bizm - Business Makers Feb 2020 - Dec 2023
    São Paulo, Brazil
    - Digital Transformation Consulting is efficient, straightforward and designed to maximize companies' results;- IT consulting extends to all aspects of IT service management, being responsible for choosing and implementing the best solutions for the business;- Whether it is a business from scratch or a business already in operation, we assist companies and entrepreneurs in the creation of new businesses through innovative tools and methodologies;- Project management regardless of size and complexity, including mergers, acquisitions and divestitures. We implement or redesign Project Management Offices, both traditional and agile models.
  • Itaú Unibanco
    It Manager
    Itaú Unibanco Nov 2017 - Dec 2019
    São Paulo Area, Brazil
    Responsible for the support team in the automation, documentation, planning and execution of batches in the mainframe production environment and distributed platform, using the Control-M tool,following IT governance definitions and guidelines.Active member of the change committee, interacting with users to carry out the appropriate risk and impact assessment for the business.Manager responsible for the transition of Citibank's Technological Infrastructure to Itaú-Unibanco after the purchase acquisition.
    View
  • Citi
    It Operations Manager - Distributed Services
    Citi Jan 2013 - Oct 2017
    São Paulo Area, Brazil
    Responsible for executing the IT Strategy and Major Initiatives with focus in Citi Retail Branches and also supporting Desktop, Printing, Networking, Thin Clients and Citrix environment, managing local support teams, SLA contracts, HP / Lexmark managed printing services contract, business hypergrowth, migration of 9000+ users to new desktop platform, telecom expenses, Credicard re-location to a new site, delivering services with added value to business services, responsible to communicate and escalate critical incidents to stakeholders and internal / external support groups.
    View
  • Citi
    It Operations Manager - Uat / Sit Servers
    Citi Jan 2008 - Dec 2012
    São Paulo Area, Brazil
    Responsible for UAT and SIT technical support teams covering DataBase servers, Application Servers, Unix and Windows platforms, ensuring all applications were properly validated and tested before rolling out into the production environment.
    View
  • Citi
    Infrastructure Sr Supervisor - Microcomputing And Telecom Area
    Citi Feb 2004 - Dec 2008
    São Paulo Area, Brazil
    Responsible for Desktop and Telecom support and project management and execution, such as migrating users to a new Desktop Platform and servers from Windows NT to Windows 2000
    View
  • Lloyds Bank
    Supervisor Change Management
    Lloyds Bank Jan 2002 - Feb 2004
    Rio De Janeiro Area, Brazil
    Responsible for Change Management area
    View
  • Tivit Work Image
    It Coordinator - Quality, Change, Processes And Procedures
    Tivit Work Image Mar 1998 - Dec 2002
    São Paulo Area, Brazil
    Responsible for Quality, Change, Processes and Procedures area
  • Bm&Fbovespa
    Operator Equity Trader
    Bm&Fbovespa Feb 1987 - Feb 1998
    São Paulo Area, Brazil
    Responsible for executing orders of purchase and sales of shares on the trading floor in the stock exchange.
    View

Edson Pedro Education Details

Frequently Asked Questions about Edson Pedro

What is Edson Pedro's role at the current company?

Edson Pedro's current role is Digital Transformation | O&T |Technology | Infraestructure | Senior IT Operations & Service Manager | Production Support | Project Management | MBA.

What is Edson Pedro's email address?

Edson Pedro's email address is ed****@****iti.com

What schools did Edson Pedro attend?

Edson Pedro attended Fgv - Fundação Getulio Vargas, Universidade Paulista, Faculdades Integradas Uni`santana, Centro Universitário Das Faculdades Metropolitanas.

Not the Edson Pedro you were looking for?

View similar profiles

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.