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Edson Pedro is listed as Digital Transformation | O&T |Technology | Infraestructure | Senior IT Operations & Service Manager | Production Support | Project Management | MBA based in São Paulo, São Paulo, Brazil. AeroLeads shows a work email signal at citi.com and a matched LinkedIn profile for Edson Pedro.
Edson Pedro previously worked as IT Manager at Bizm - Business Makers and IT Manager at Itaú Unibanco. Edson Pedro holds Master Of Business Administration - Mba, Business Administration And Management, General from Fgv - Fundação Getulio Vargas.
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Over 25 years’ experience in Operations and Technology, with diversified background in IT operations and infrastructure project management, with a demonstrated history of working in the Information Technology and Financial industry.Skilled in enterprise level distributing computing systems, network and security infrastructure, serving all banking business sectors, establishing operational optimization across diverse businesses in local, regional and global operations, with a focus on creating outstanding support and delivery experiences at the right value points for our workforce.Focus in quality of service, SLA contract management and business relationship and also with broad experience in several areas of information technology management, such as technical support, systems integration, software development, processes management, governance, strategic planning, information security and financial management in national and multinational companies, as well as the proper use of management expectations.
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São Paulo, Brazil
- Digital Transformation Consulting is efficient, straightforward and designed to maximize companies' results;- IT consulting extends to all aspects of IT service management, being responsible for choosing and implementing the best solutions for the business;- Whether it is a business from scratch or a business already in operation, we assist companies and.
São Paulo Area, Brazil
Responsible for the support team in the automation, documentation, planning and execution of batches in the mainframe production environment and distributed platform, using the Control-M tool,following IT governance definitions and guidelines.Active member of the change committee, interacting with users to carry out the appropriate risk and impact.
São Paulo Area, Brazil
Responsible for executing the IT Strategy and Major Initiatives with focus in Citi Retail Branches and also supporting Desktop, Printing, Networking, Thin Clients and Citrix environment, managing local support teams, SLA contracts, HP / Lexmark managed printing services contract, business hypergrowth, migration of 9000+ users to new desktop platform.
São Paulo Area, Brazil
Responsible for UAT and SIT technical support teams covering DataBase servers, Application Servers, Unix and Windows platforms, ensuring all applications were properly validated and tested before rolling out into the production environment.
São Paulo Area, Brazil
Responsible for Desktop and Telecom support and project management and execution, such as migrating users to a new Desktop Platform and servers from Windows NT to Windows 2000
Rio De Janeiro Area, Brazil
Responsible for Change Management area
São Paulo Area, Brazil
Responsible for Quality, Change, Processes and Procedures area
São Paulo Area, Brazil
Responsible for executing orders of purchase and sales of shares on the trading floor in the stock exchange.
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Edson Pedro is listed as Digital Transformation | O&T |Technology | Infraestructure | Senior IT Operations & Service Manager | Production Support | Project Management | MBA.
AeroLeads has found 1 work email signal at @citi.com for Edson Pedro.
Edson Pedro is based in São Paulo, São Paulo, Brazil.
Edson Pedro has worked for Bizm - Business Makers, Itaú Unibanco, Citi, Lloyds Bank, and Tivit Work Image.
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Edson Pedro holds Master Of Business Administration - Mba, Business Administration And Management, General from Fgv - Fundação Getulio Vargas.
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