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Edson Pedro Email & Phone Number

Digital Transformation | O&T |Technology | Infraestructure | Senior IT Operations & Service Manager | Production Support | Project Management | MBA
Location: São Paulo, Brazil 8 work roles 4 schools
1 work email found @citi.com LinkedIn matched
✓ Verified August 2026 4 data sources Profile completeness 71%

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Work email e****@citi.com
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Role
Digital Transformation | O&T |Technology | Infraestructure | Senior IT Operations & Service Manager | Production Support | Project Management | MBA
Location
São Paulo, Brazil

Who is Edson Pedro? Overview

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Quick answer

Edson Pedro is listed as Digital Transformation | O&T |Technology | Infraestructure | Senior IT Operations & Service Manager | Production Support | Project Management | MBA based in São Paulo, Brazil. AeroLeads shows a work email signal at citi.com and a matched LinkedIn profile for Edson Pedro.

Edson Pedro previously worked as IT Manager at Bizm - Business Makers and IT Manager at Itaú Unibanco. Edson Pedro holds Master Of Business Administration - Mba, Business Administration And Management, General from Fgv - Fundação Getulio Vargas.

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Email format at citi.com

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{first}.{last}@citi.com
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Profile bio

About Edson Pedro

Over 25 years’ experience in Operations and Technology, with diversified background in IT operations and infrastructure project management, with a demonstrated history of working in the Information Technology and Financial industry.Skilled in enterprise level distributing computing systems, network and security infrastructure, serving all banking business sectors, establishing operational optimization across diverse businesses in local, regional and global operations, with a focus on creating outstanding support and delivery experiences at the right value points for our workforce.Focus in quality of service, SLA contract management and business relationship and also with broad experience in several areas of information technology management, such as technical support, systems integration, software development, processes management, governance, strategic planning, information security and financial management in national and multinational companies, as well as the proper use of management expectations.

8 roles

Edson Pedro work experience

A career timeline built from the work history available for this profile.

It Manager

Bizm - Business Makers

São Paulo, Brazil

- Digital Transformation Consulting is efficient, straightforward and designed to maximize companies' results;- IT consulting extends to all aspects of IT service management, being responsible for choosing and implementing the best solutions for the business;- Whether it is a business from scratch or a business already in operation, we assist companies and entrepreneurs in the creation of new businesses through innovative tools and methodologies;- Project management regardless of size and complexity, including mergers, acquisitions and divestitures. We implement or redesign Project Management Offices, both traditional and agile models.

Feb 2020 - Dec 2023

It Manager

Itaú Unibanco

São Paulo Area, Brazil

Responsible for the support team in the automation, documentation, planning and execution of batches in the mainframe production environment and distributed platform, using the Control-M tool,following IT governance definitions and guidelines.Active member of the change committee, interacting with users to carry out the appropriate risk and impact assessment for the business.Manager responsible for the transition of Citibank's Technological Infrastructure to Itaú-Unibanco after the purchase acquisition.

Nov 2017 - Dec 2019

It Operations Manager - Distributed Services

Citi

São Paulo Area, Brazil

Responsible for executing the IT Strategy and Major Initiatives with focus in Citi Retail Branches and also supporting Desktop, Printing, Networking, Thin Clients and Citrix environment, managing local support teams, SLA contracts, HP / Lexmark managed printing services contract, business hypergrowth, migration of 9000+ users to new desktop platform, telecom expenses, Credicard re-location to a new site, delivering services with added value to business services, responsible to communicate and escalate critical incidents to stakeholders and internal / external support groups.

Jan 2013 - Oct 2017

It Operations Manager - Uat / Sit Servers

Citi

São Paulo Area, Brazil

Responsible for UAT and SIT technical support teams covering DataBase servers, Application Servers, Unix and Windows platforms, ensuring all applications were properly validated and tested before rolling out into the production environment.

Jan 2008 - Dec 2012

Infrastructure Sr Supervisor - Microcomputing And Telecom Area

Citi

São Paulo Area, Brazil

Responsible for Desktop and Telecom support and project management and execution, such as migrating users to a new Desktop Platform and servers from Windows NT to Windows 2000

Feb 2004 - Dec 2008

Supervisor Change Management

Lloyds Bank

Rio De Janeiro Area, Brazil

Responsible for Change Management area

Jan 2002 - Feb 2004

It Coordinator - Quality, Change, Processes And Procedures

Tivit Work Image

São Paulo Area, Brazil

Responsible for Quality, Change, Processes and Procedures area

Mar 1998 - Dec 2002

Operator Equity Trader

Bm&Fbovespa

São Paulo Area, Brazil

Responsible for executing orders of purchase and sales of shares on the trading floor in the stock exchange.

Feb 1987 - Feb 1998
4 education records

Edson Pedro education

Management Information Systems, General

Faculdades Integradas Uni`Santana
FAQ

Frequently asked questions about Edson Pedro

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What is Edson Pedro's role at their current company?

Edson Pedro is listed as Digital Transformation | O&T |Technology | Infraestructure | Senior IT Operations & Service Manager | Production Support | Project Management | MBA.

What is Edson Pedro's email address?

AeroLeads has found 1 work email signal at @citi.com for Edson Pedro.

Where is Edson Pedro based?

Edson Pedro is based in São Paulo, Brazil.

What companies has Edson Pedro worked for?

Edson Pedro has worked for Bizm - Business Makers, Itaú Unibanco, Citi, Lloyds Bank, and Tivit Work Image.

How can I contact Edson Pedro?

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What schools did Edson Pedro attend?

Edson Pedro holds Master Of Business Administration - Mba, Business Administration And Management, General from Fgv - Fundação Getulio Vargas.

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