Eduardo S.

Eduardo S. Email and Phone Number

Data & Analytics | Business Intelligence | Power BI | SQL | ETL | Excel | Data Visualization | IT Support Technician
Eduardo S.'s Location
Kissimmee, Florida, United States, United States
About Eduardo S.

Senior Business Intelligence Analyst with 15 years of experience in project management, ETL process development, web and Power BI dashboard creation, and database administration (SQL, MS SQL Server, Teradata). My career has been defined by delivering high-performance analytical solutions that drive strategic decision-making, optimizing data management, and improving the performance of BI systems.With a strong technical foundation in IT infrastructure and prior experience as an IT Technical Support Specialist, I have developed a comprehensive approach to data management and systems integration. This background allows me to not only implement efficient analytical solutions but also ensure data integrity, security, and availability through the administration of complex IT environments.Throughout my career, I have been responsible for implementing ETL processes, creating and automating interactive dashboards, database administration, and providing technical support for various systems. My experience spans several sectors, including telecommunications, finance, energy, and government, with a strong focus on delivering results and ensuring client satisfaction. I am also skilled in team coordination and managing BI projects, consistently aligning solutions with business needs and ensuring timely and within-budget delivery.

Eduardo S.'s Current Company Details

Data & Analytics | Business Intelligence | Power BI | SQL | ETL | Excel | Data Visualization | IT Support Technician
Eduardo S. Work Experience Details
  • Accenture
    Senior Business Intelligence Analyst
    Accenture May 2018 - Sep 2022
    Dublin 2, Ie
    Responsible for planning and managing the activities of the BI team, including database management and carrying out advanced analysis with a focus on the performance of all products in sectors such as telecommunications, banking, oil and distribution, and government departments. Developing KPIs and dashboards using Power BI, as well as creating ETL packages with Pentaho. Engaged with stakeholders and ensured data quality throughout the pipeline (data collection, standardization, transformation and publication).
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  • Accenture
    Business Intelligence Analyst
    Accenture Jan 2015 - May 2018
    Dublin 2, Ie
    Specialized in data analysis and visualization, with experience in tools such as Power BI, SQL, and ETL. Skilled in transforming raw data into strategic insights to support business decisions. Strong knowledge of data modeling and systems integration. Able to work collaboratively with cross-functional teams to implement effective BI solutions.Database management, development of Power BI dashboards, and preparation and analysis of survey reports for presenting results. Providing technical support to teams and clients, programming data collection devices for surveys, managing web and mobile surveys, statistical modeling, and processing survey data on pricing and customer satisfaction.
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  • Capgemini
    Information Technology Process Analyst
    Capgemini Nov 2013 - Jan 2015
    Paris, France, Fr
    Project Claro S.A.Responsible for mapping, risks, impacts, design tests and effectiveness of internal controls;Elaboration and monitoring of indicators;Project implementation and follow-up;Elaboration of reports and reporting.Elaboration of quality management research and processes
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  • Accenture
    Business Intelligence Developer
    Accenture Jun 2012 - Nov 2013
    Dublin 2, Ie
    Project Oi S.A.Specialized in data analysis and visualization, with experience in tools such as Power BI, SQL, and ETL. Skilled in transforming raw data into strategic insights to support business decisions. Strong knowledge of data modeling and systems integration. Able to work collaboratively with cross-functional teams to implement effective BI solutions.Database management, development of Power BI dashboards, and preparation and analysis of survey reports for presenting results. Providing technical support to teams and clients, programming data collection devices for surveys, managing web and mobile surveys, statistical modeling, and processing survey data on pricing and customer satisfaction.
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  • Oi S.A
    Jr Business Intelligence Analysts
    Oi S.A Apr 2010 - Jun 2012
    Rio De Janeiro, Rio De Janeiro, Br
    Specialized in data analysis and visualization, with experience in tools such as Power BI, SQL, and ETL. Skilled in transforming raw data into strategic insights to support business decisions. Strong knowledge of data modeling and systems integration. Able to work collaboratively with cross-functional teams to implement effective BI solutions.Database management, development of Power BI dashboards, and preparation and analysis of survey reports for presenting results. Providing technical support to teams and clients, programming data collection devices for surveys, managing web and mobile surveys, statistical modeling, and processing survey data on pricing and customer satisfaction.
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  • Sonda
    It Support Technician
    Sonda Apr 2009 - Apr 2010
    Santiago, Cl
    Project Oi S.A.Provide technical support for hardware and software issues reported by end users. Serve as the first point of contact for IT problems received through ticketing systems or phone calls. Manage the configuration and installation of systems, diagnose and resolve technical issues, including account setups and network problems. Install, modify, and repair computer hardware and software, and troubleshoot issues with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.Reporting and SLA control
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  • Semst
    It Support Specialist
    Semst Apr 2006 - Dec 2008
    Provide technical support for hardware and software issues reported by end users. Serve as the first point of contact for IT problems received through ticketing systems or phone calls. Manage the configuration and installation of systems, diagnose and resolve technical issues, including account setups and network problems. Install, modify, and repair computer hardware and software, and troubleshoot issues with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.Reporting and SLA control
    View
  • Senac Rj
    It Field Support Technician
    Senac Rj Mar 2004 - Apr 2006
    Rio De Janeiro, Br
    Provide technical support for hardware and software issues reported by end users. Serve as the first point of contact for IT problems received through ticketing systems or phone calls. Manage the configuration and installation of systems, diagnose and resolve technical issues, including account setups and network problems. Install, modify, and repair computer hardware and software, and troubleshoot issues with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.Reporting and SLA control
    View

Eduardo S. Education Details

  • Unicesumar
    Unicesumar
    Computer/Information Technology Administration And Management

Frequently Asked Questions about Eduardo S.

What is Eduardo S.'s role at the current company?

Eduardo S.'s current role is Data & Analytics | Business Intelligence | Power BI | SQL | ETL | Excel | Data Visualization | IT Support Technician.

What schools did Eduardo S. attend?

Eduardo S. attended Unicesumar.

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