Eduardo Ramírez Email & Phone Number

Tegucigalpa, Francisco Morazán, Hn

New York, Ny, Us

Dallas, Tx, Us

Tegucigalpa, Francisco Morazán, Hn

Boise, Idaho, Us

• Presented excellent first impression of company at interview and recruiting events.• Created and wrote job postings for vacant positions on websites.• Reviewed applications for experience and fit with posted positions.• Pre-screened applicants and scheduled interviews with appropriate team members if needed.• Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.• Evaluated strengths and weaknesses of candidates through effective screening processes.• Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables.• Operated and maintained applicant tracking and candidate management systems.• Used Boolean searches to develop applicant portfolios for expected openings.• Maintained and organized electronic files for applicants and tracked feedback created throughout interview process.• Updated candidate profiles using JazzHR.• Assisted with background checks and verification of licenses.• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Boise, Idaho, Us

Managed customer concerns and inquiries with the objective of maintaining positive customer relationships for a company located on the San Francisco Bay Area & East Bay.Identified areas where solutions would improve business performance. Consulted and interacted across business operations, provided mentorship to new and tenured associates on a daily basis, and contributed specialized knowledge.

• Maintained and organized electronic files for applicants and tracked feedback created throughout interview process.• Supported hiring process by scheduling interviews, conducting reference checks and completing various paperwork.• Reviewed applications for experience and fit with posted positions.• Pre-screened applicants and scheduled interviews with appropriate team members if needed.• Compiled and produced qualified candidates’ information for hiring manager review and liaised between parties to coordinate formal, management interviews.• Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables.• Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.• Cultivated in-depth understanding of Business Process Outsourcing (BPO) trends and hiring desires.• Maintained thorough understanding and knowledge of hiring practices, recruitment strategies and staffing industry trends.• Oversaw and managed on-boarding processes and programs to successfully integrate new, transferred and promoted employees.• Advised, coached and counseled managers and staff to support human resources policies, procedures, programs and labor relations.

• Tracked receipts, employee hours and inventory movements.• Managed schedules, accepted time off requests and found coverage for short shifts.• Prepared detailed reports on updates to project specifications, progress, identified conflicts and team activities.• Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.• Continuously checked associates' performance for quality assurance according to strict guidelines.• Instructed junior team members on protocols and procedures of each station to maximize contributions.• Established open and professional relationships with team members to achieve quick resolutions for various issues.• Trained new team members by relaying information on company and partner procedures.• Developed monthly and daily production output plans to deliver on customer service KPIs.• Worked different stations to provide optimal coverage and meet production goals.• Took on additional job duties during unexpected backlog, resulting in meeting project target date.• Coached team members in techniques necessary to complete job tasks.

Responsible of conducting and compiling surveys for a wide variety of subjects and topics to United States population. Provided floor support from time to time when requested.

Bachelor'S Degree, Psychology

High School Diploma In Science And Arts