disruption-Noun "Shaking things up, turning all the rules upside down, changing perception about an industry"​As large companies grow and acquire entrepreneurial and innovative companies, we see how true innovation fades. Their objective becomes focussed on profits, financial growth and own shareholder value, while customer satisfaction and addressing true customer needs are shifted aside. More often than not, their value to their customers waver over time as they no longer deliver real value. At max their offering “comply”, but seldom moves an industry forward.It takes an “Uber” moment for an industry to wake up and realise that they have not paid attention to what can be, but only focused on what they have to offer. Their true competitors are not those other big industry leaders, but the innovate companies that appear from their blind spot. It is not good enough to drive the same old strategies any more or the same bigger targets every year. In the process they forget who they do it for - they forget that we operate in the Age of the Customer.This is no different for the Telecoms industry. This very evolved industry has reached a point where we believe the focus has shifted again from what customers want, to what providers like to offer. The vanilla syndrome kicked in and it is time to shake things up… again. In 1997, we shook things up and brought you the first broadband internet.In 2003, we changed the perception about the industry and introduced a new fresh thinking and another level of service in the corporate ISP market. In 2009, we turned all the rules upside down and changed the way in which smaller ISPs procured networks and empowered them to compete head-on with the larger providers in order to stimulate growth and innovative thinking.Now we are about to disrupt the status quo again. Watch this space unfold.www.fixedmobile.com

Telecommunications provider in South Africa to the corporate and wholesale market. Previously Ensync Business Solutions including Africa INX (acquired by EOH in December 2010)

South Africa's first open access network provider.

The Ensync Business Solutions group of companies offers each of its services as a stand-alone solution, but can combine its offerings to include the WAN, Telephony and IT infrastructure as a fully managed and outsourced solution. Each division is supported by the same operational and technical resource and infrastructure. This enables a streamlined business flow with all divisions working closely together and in most instances on the same customer base. The group consists of Ensync Network Solutions, Ensync Voice solutions, Ensync IT Solutions and Surf4Life. Each company has its own managing director and respective shareholding but is supported by common operational and technical resources and infrastructure.

First broadband internet service provider in South Africa over satellite.