Eduarda Koop Email & Phone Number

Tampa, Fl, Us

Tampa, Florida, United States

- Vice President of the University of South Florida Chapter.

Tampa, Florida, United States

- Investigate and respond to cybersecurity threats using advanced security technologies such as SIEM, IDS/IPS, and Endpoint Solutions in a 24/7 Security Operations Center (SOC) environment.- Research and analyze emerging cybersecurity vulnerabilities and exploits, contributing to proactive threat mitigation strategies.- Provided Incident Response (IR) support, including real-time analysis and response to security incidents, enhancing overall organizational security posture.

Tampa, Florida, United States

Tampa, Florida, United States

- Organized initiatives related to the areas of Technology, Engineering, Innovation, Supply Chain, and Entrepreneurship for the largest Brazilian Student-Led Conference in Florida, attracting over 300 participants from multiple universities.- Initiated outreach efforts to connect with industry experts, notable speakers, and leading companies, fostering their active involvement as guest speakers and sponsors for the conference.- Researched industry news and trends to identify current topics of relevance in the AI, Technology, and Cybersecurity industries and develop strategies and outlines to conduct workshops for 300+ people.

Tampa, Florida, United States

- Worked alongside a diverse team of 70+ clerks to provide exceptional customer service to a community of 6000+ campus residents, ensuring their needs and expectations were consistently met.- Managed the smooth and efficient check-in and check-out process for the campus community, ensuring a seamless transition for residents.

Tampa, Florida, United States

- Managed the receptionist area and the equipment room, demonstrating exceptional customer service skills by greeting patrons, answering inquiries, and addressing concerns.- Handled a high volume of phone calls daily, maintaining an average call resolution time of under 2 minutes and ensuring efficient communication with patrons and staff members.- Proactively supervised patrons to ensure their safety while using fitness equipment, reducing the occurrence of accidents.

Tampa, Florida, United States

- Sharpened Cybersecurity and Incident Response skills through an immersive, hands-on program led by industry professionals at ReliaQuest.- Engaged in four intensive lab sessions, learning about in-depth threat analysis techniques and gaining exposure to enterprise tools, including ReliaQuest's security operations platform, GreyMatter.- Successfully completed the program, earning a Certificate of Completion in Cyber Analytics Fundamentals, demonstrating proficiency in important Cybersecurity skills.

Tampa, Florida, United States

- Maintained a relationship to cultivate brand loyalty among 350+ members of the largest BRASA in the world, including key stakeholders, such as sponsors, media outlets, and other organizations in the industry.- Negotiated business partnerships with global enterprises to assist in the fundraising of $7,500+ destined for the organization's scholarship, which helps 20+ Brazilian students every year.- Managed the organization's official website by using a Content Management System (CMS) to update materials, develop new pages, and monitor analytics such as inbound traffic, clicks, and digital journey.

Curitiba, Paraná, Brasil

- Conducted 15+ computer diagnostics per day to investigate and resolve problems, providing technical assistance and support to customers and major companies.- Successfully resolved 95% of reported hardware and software issues independently, ensuring minimal downtime for users and enhancing productivity by 30%.- Installed and performed repairs to hardware and software, identified the causes of networking problems in computers, and implemented emergency backup and restore systems, reducing data loss incidents for companies and clients.

Bachelor Of Science - Bs, Cybersecurity, 3.97 / 4.00

High School Diploma

Dual Enrollment Diploma