Eduarda Koop Email & Phone Number

Tampa, FL, US

Tampa, Florida, United States

- Vice President of the University of South Florida Chapter.

Tampa, Florida, United States

- Investigate and respond to cybersecurity threats using advanced security technologies such as SIEM, IDS/IPS, and Endpoint Solutions in a 24/7 Security Operations Center (SOC) environment.- Research and analyze emerging cybersecurity vulnerabilities and exploits, contributing to proactive threat mitigation strategies.- Provided Incident Response (IR).

Tampa, Florida, United States

Tampa, Florida, United States

- Organized initiatives related to the areas of Technology, Engineering, Innovation, Supply Chain, and Entrepreneurship for the largest Brazilian Student-Led Conference in Florida, attracting over 300 participants from multiple universities.- Initiated outreach efforts to connect with industry experts, notable speakers, and leading companies, fostering.

Tampa, Florida, United States

- Worked alongside a diverse team of 70+ clerks to provide exceptional customer service to a community of 6000+ campus residents, ensuring their needs and expectations were consistently met.- Managed the smooth and efficient check-in and check-out process for the campus community, ensuring a seamless transition for residents.

Tampa, Florida, United States

- Managed the receptionist area and the equipment room, demonstrating exceptional customer service skills by greeting patrons, answering inquiries, and addressing concerns.- Handled a high volume of phone calls daily, maintaining an average call resolution time of under 2 minutes and ensuring efficient communication with patrons and staff members..

Tampa, Florida, United States

- Sharpened Cybersecurity and Incident Response skills through an immersive, hands-on program led by industry professionals at ReliaQuest.- Engaged in four intensive lab sessions, learning about in-depth threat analysis techniques and gaining exposure to enterprise tools, including ReliaQuest's security operations platform, GreyMatter.- Successfully.

Tampa, Florida, United States

- Maintained a relationship to cultivate brand loyalty among 350+ members of the largest BRASA in the world, including key stakeholders, such as sponsors, media outlets, and other organizations in the industry.- Negotiated business partnerships with global enterprises to assist in the fundraising of $7,500+ destined for the organization's scholarship.

Curitiba, Paraná, Brasil

- Conducted 15+ computer diagnostics per day to investigate and resolve problems, providing technical assistance and support to customers and major companies.- Successfully resolved 95% of reported hardware and software issues independently, ensuring minimal downtime for users and enhancing productivity by 30%.- Installed and performed repairs to hardware.

Bachelor Of Science - Bs, Cybersecurity, 3.97 / 4.00

High School Diploma

Dual Enrollment Diploma