Edward Kogan Email & Phone Number

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Brea, California

• Collecting and reviewing client information to determine requirements to service solutions.• Uncovering new or additional assets for our load and no-load mutual funds.• Providing detailed fund information, including analysis of performance, prices, market conditions and industry trends.• Improved client management services and procedures to maximize profits for the company.• Generating and providing analysis of reports to support client’s and company’s needs.

Brea, California

Collecting delinquent dues from debtors while having deep understanding and Strong knowledge of compliance associated with debt collections.• Outstanding communication, customer service, and negotiating skills• Ability to persuade debtors in making payments• Excellent organizational and relationships building skills• Prioritizing, organizing, and accomplishing daily collection activities• Working with insurance companies and law offices.

Anaheim, California Area

• Responsible for obtaining and organizing records while entering accurate information into the company`s database.• Maintained top 5% for each metric that the company used to rate call associates.• Answer questions and offer other information, as requested, to provide patient-focused service and a positive impression of the organization

Israel

• Managing all aspects of operations, while training and mentoring employees to deliver the best quality of service.• Maintaining and installing company-wide computer systems including databases and CRM programs.• Managing company workflow while researching market-trends to meet market standards and customer requests.• Increased company revenue by 31% by implementing new and optimizing exciting procedures.

Orange County, California Area

• Support the analysis, planning, implementation and evaluation aspects of companywide projects • Negotiated with clients and project managers to meet project goals and performance expectations. • Researching market-trends to develop new and improve exciting products, processes, and services.

Israel

• Primary technical resource manager addressing questions and providing solutions, installation, and integration while providing remote/onsite and over the shoulder training to System Engineers and Technicians.• Project manager in areas of broadcast and IT systems, while designing proofs-of-concept and presenting back to the client as well as creating and maintaining client environment documentation.• Reviewing new broadcast and IT solutions for the company and leading product demos for prospects while assisting the sales team with presentations.• Increased company’s revenue by 15% by extending services areas and development of new products.

Haifa Broadcast Center

I was the Acting System Engineer while directing operations and technicians in the broadcast center, managing projects as well as recruiting and training new technicians.I performed installation, troubleshooting and configuration of broadcast systems and provided remote/onsite and over the shoulder training to clients and staff.• Supervise over 20 technicians and engineers working with more than 30 systems in the broadcast center.• Develop new training technics and materials to provide a proficient training program for new technicians.Skills: Broadcast systems, DVB, MPEG, Satellite, IP systems, TV, Radio Internet, HDTV, Database, Training, Mentoring, Team Leadership, MS Office, IPTV, ITV, Encoder, STB, MUX, CA, Linux/Unix, Transcoding, Modulators, Receivers.

Israel

• Managing, training and mentoring of 146 soldiers and technicians.• Managing projects and maintaining operations on the avionics of combat aircraft.

Israel

Perform installation, troubleshooting and configuration of computers (hardware and software).•Installation, troubleshooting and configuration of 8-12 computers per day.Skills: Hardware, Software, Troubleshooting, problem solving, Networks.

Bachelor Of Science (Bs), Mathematics And Computer Science

Associate Of Science (A.S.), Communication And Navigation Systems

Certificate Of Technical Professionals, Electronics And Computers Engineering