Eduardo Martinez Email & Phone Number

Coral Springs, FL, US

• Spearheaded the strategy and execution of the eCommerce agenda, focusing on continuous improvement throughout the group. Built out custom strategic plans and a Digital Commerce roadmap to enhance digital commerce.
• Handled the full-scale creation and launch of a contact lens eCommerce solution, HelloAbby.com, that included an ordering platform supporting an increase in yearly revenue. Enabled competition with big box retailers.
• Aided architects and built the entire e-commerce platform utilizing REACT, CosmoDB, Azure Web/Function Apps, Azure AD B2C, Azure Redis, and SQL SSRS as a subject matter expert.
• Drove the smooth integration with existing and legacy distribution center systems, such as Microsoft Dynamic 365 and WDS, and received the best possible performance reviews year-over-year.
• Managed cross-functional teams and a $10M budget, producing custom Key Performance Indicators (KPIs) that used contemporary analytic tools for maximum return on investment.
• Incorporated global teams to accelerate the development, integration, and QA automation of the eCommerce platform in a short timeframe, earning commendations for ingenuity and dedication

Coral Springs, FL, US

• Realized pacesetting technological evolution for a growing startup as it expanded to a national leader in the optical insurance industry. Received commendations for rapid innovation, tactical business execution, and.
• Boosted global development and IT support department staff by 100% in a short timeframe while implementing an Agile and ITIL, decreasing schedule variance.
• Increased revenue by ~90% by innovating new products, revitalizing the current platform, selling/onboarding strategic accounts, and conducting in-depth reviews on current industry and technology trends.
• Introduced security awareness throughout the entire to mitigate risk while providing a high level of security for customers. Coordinated with the CTO to create a new set of governance policies and standards.
• Selected to design and lead the development of a daily contact lens catalog pricing (ABB Analyze Digital Price Monitor) that was delivered ahead of schedule despite operational challenges.
• Guided the development of a real-time vision/medical insurance verification offering (ABB Verify OnDemand), uncovering an opportunity to cut related development costs and improve profitability.

Durham, North Carolina, US

• Used best practices in orchestrating Data Center and Development Operation departments, utilizing in-depth knowledge of IT processes to oversee 12 different healthcare EMRs and applications. Established a DevOps.
• Helmed the consolidation of all applications into private/public cloud hybrid infrastructure, slashed recurring costs by 45% across all platforms, and created a tailored handbook to share common issues/lessons learned.
• Guided flawless transition to HIPAA-compliant infrastructure, elevating recurring revenue by 25% in 8 months.
• Achieved HiTRUST certification for all 6 data centers housing 15K providers and 10.2M patient records, leading to an 80% reduction in overall security risks; maintained focus on continued operational excellence.
• Implemented Agile methodologies, proper project management, and DevOps pipelines to cut down build release times by 50%, resulting in the optimized distribution of fixes and features; increased patching cadence for.

Durham, North Carolina, US

• Helmed IT, Development, and Technical Support departments for Practice Management and EHR software (My Vision Express), driving transformational change as an evangelist for continued technology and process advancement..
• Promoted up to CTO, established a technological development plan to innovate utilizing the latest technologies and platforms, overseeing 35 staff, an annual budget of $7.5M, and incorporating technologies like cloud.
• Collaborated with department heads to streamline onboarding and implementation processes by automating tasks, including work with the environment-building process, which elevated productivity and slashed related costs.
• Built department-specific dashboards, implemented DevOps tools to improve related procedures, and produced a 24 x7 global Development and IT department to positively impact up to 27K end-users and $2M in annual growth.
• Mitigated risks in cyber security and internal threats through a robust, state-of-the-art security structure.
• Positioned and trained leads to follow the ITIL standard for IT and SCRUM for Development, guaranteeing alignment amongst six disparate teams and supporting continued increases in project return on investment.

Durham, North Carolina, US

• Exceeded expectations in governing IT functions, including directing all IT operations while overhauling support and maintenance of existing applications in a rapidly expanding organization. Led HIPAA and SSAE 16 Type.
• Spearheaded full-scale N+2 multilocation private cloud with a 1-year ROI despite significant logistical challenges.
• Increased recurring profit margins by 40% over two years through virtualization and distributed multitenancy, earning commendations from executive leaders for focus on performance and overall company health.
• Integrated standard operating procedures, enforcing and improving policies and procedures.

Durham, North Carolina, US

• Programmed My Vision Express, demonstrating excellent technical skills and attention to detail. Obtained ONC Stage 1 and 2 certifications, acting as the primary liaison with relevant authorities and stakeholders.
• Administered pacesetting, medium-sized programming team following the Agile/SCRUM methodology, enforcing superior quality standards, and achieving project schedule variance of only 2%.
• Designed and built a distributed cloud platform hosting 6K concurrent users from over 1K+ locations globally, with the platform later used as a template for future software development initiatives.
• Software/services noted as a crucial element in driving Insight Software to become the Top 50 fastest-growing companies in South Florida (South Florida Business Journal) 5 years in a row.

Coral Gables, FL, US

• Coordinated with 30 cross-functional individuals to develop/improve an underwater landscape mosaic program. Created numerous functions/graphic user interfaces which allowed for easy data management and smooth.
• Streamlined the project to reach best-in-class quality levels within a short timeframe.
• Arranged and cleaned DV/HDV video to be processed in MATLAB, driving continued increases to efficiency.
• Created a project website which effectively handled large volumes of project information for reporting.
• Received praise for outcomes, with the project awarded the 2009 SERDP Project of the Year (POY) within the Sustainable Infrastructure focus area; shortlisted for leadership roles due to contributions.

Bachelor Of Engineering (B.E.), Computer Software Engineering

Education record