I’m Eduardo, a passionate and driven IT professional with a lifelong fascination for computers. My journey began at the age of 6, tinkering with my father’s old IBM Aptiva 486, where I discovered my deep-rooted interest in technology. Over the years, this early curiosity evolved into a robust career focused on leveraging technology to solve complex problems and drive innovation.With a proactive mindset and a logical approach, I thrive in dynamic environments where I can continuously learn and grow. My hands-on experience ranges from performing hardware upgrades to managing intricate systems, all fueled by a genuine enthusiasm for discovering how things work.I’m known for my ability to stay calm and excel under pressure, and I believe that challenges are opportunities in disguise. My strong communication skills, combined with a friendly and easy-going demeanor, make me a great collaborator and a positive team member. Whether it’s tackling a tough technical issue or brainstorming innovative solutions, I’m always eager to contribute and make a meaningful impact.Let’s connect and explore how I can bring my expertise and passion for technology to your organization!
Ab Inbev
View- Website:
- pivaratrebjesa.com
- Employees:
- 55
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Incident SpecialistAb InbevState Of São Paulo, Brazil
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Incident ManagerAb Inbev Sep 2024 - PresentCampinas, São Paulo, Brazil -
Technical Operations Analyst - SmeKyndryl Feb 2022 - Sep 2024As a Technical Operations Analyst with SME expertise in Mainframe Host Console and Batch Operations, the primary responsibility is to ensure the efficient and effective operation of the Mainframe computer system in a multi-vendor, multi-protocol complex system environment. We provide technical guidance and support to the Host Console and Batch Operations team, working closely with them to identify and resolve complex technical problems. We also participate in the planning, implementation, and updating of new systems and technologies, develop and maintain technical documentation, and provide training and guidance to other team members and end-users. Overall, our deep technical knowledge and practical experience in Mainframe Host Console and Batch Operations ensure that the system runs smoothly, efficiently, and meets business requirements. -
Mainframe Host Console & Batch OperatorKyndryl Sep 2021 - Jan 2022Monitor the mainframe systems of the customers under the responsibility of the team, this include the monitoring of system consoles, ticket tools, alert tools, automation tools in order to be able to proactively check for the Mainframe health and well-being as well as react to alerts, warnings and any other indicators for the Mainframe. Besides that, as a Batch Operator, I was responsible for monitoring, controlling and sometimes one-off scheduling batch jobs on a Mainframe computer system. We had to ensure timely and accurate execution of batch jobs, troubleshoot eventual errors and perform the necessary system maintenance. Batch Ops are also responsible for monitoring the system's performance, responding to alerts and initiating appropriate actions to maintain system stability.Both functions required me to work closely wit other members of the technical teams to troubleshoot and resolve issues, ensure that the system is always available and running at peak performance and to perform any needed maintenance and updates.
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Mainframe Host And Console OperatorIbm Aug 2016 - Sep 2021Hortolândia, São Paulo, BrazilMonitor the mainframe systems of the customers under the responsibility of the team, this include the monitoring of system consoles, ticket tools, alert tools, automation tools in order to be able to proactively check for the Mainframe health and well-being as well as react to alerts, warnings and any other indicators for the Mainframe. Besides that, as a Batch Operator, I was responsible for monitoring, controlling and sometimes one-off scheduling batch jobs on a Mainframe computer system. We had to ensure timely and accurate execution of batch jobs, troubleshoot eventual errors and perform the necessary system maintenance. Batch Ops are also responsible for monitoring the system's performance, responding to alerts and initiating appropriate actions to maintain system stability.Both functions required me to work closely wit other members of the technical teams to troubleshoot and resolve issues, ensure that the system is always available and running at peak performance and to perform any needed maintenance and updates. -
Ds Batch OperatorIbm Sep 2013 - Aug 2016Hortolândia, São Paulo, BrazilAs a Batch Operator, I was responsible to monitor DS Batch and Systems for several domestic customers using a wide variety of scheduling tools, metric and incident tools. Those included but were not only restricted to IBM TWS, Control-M, UC4, SAP and more. Clients were all big companies with complex multi-server environments and thousands of jobs ran every month, in various differente industries, such as: beverages, food, construction, retail, industry, insurance. The batch of customer was closely monitored, ensuring any failures were swiftly dealt with and all SLAs were met, in order to maintain all operations functional and working.
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Field Service TechnicianGi Group Nov 2012 - Mar 2013Campinas, São Paulo, BrazilI worked as a vendor for Scopus Tecnologia, a company that outsourced IT services and also provided the IT services to Bradesco, a big bank in Brazil, and its owner. I was one of the Field Technicians responsible for the Dell Project - performing maintenance on computers, both laptops and desktops, and in-loco support on both companies and personal computers, as part of warranty or purchased. I was also on backup for ATM maintenance, whenever necessary.
Frequently Asked Questions about Eduardo B.
What company does Eduardo B. work for?
Eduardo B. works for Ab Inbev
What is Eduardo B.'s role at the current company?
Eduardo B.'s current role is Incident Specialist.
Who are Eduardo B.'s colleagues?
Eduardo B.'s colleagues are Milutin Blecic, Bogdan Bušković, Igor Jovanovic, Jelena Djurkovic, Sinisa Pejovic, Soni Vujovic, Ivan Drašković.
Not the Eduardo B. you were looking for?
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Eduardo Gaspar
Data Science || Project Management || Big Data || Artificial Intelligence || AuthorRio De Janeiro, Rj1gmail.com2 +121929XXXXX
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1transfrigor.com -
Eduardo B. Plana
São Paulo, Sp3hpe.com, hp.com, ldc.com -
Eduardo S. B. de Souza
São Paulo, Sp1gmail.com -
Eduardo B. Santos, MSc
Rio Grande Do Norte, Brazil2hotmail.com, gmail.com
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