- Searching and Developing customers by creating and delivering a real experience of High Level service performance;- Leading and motiving both Sales and Operations team towards a real CS and CX delivery as well as company financial and operational results;- Working together with Marketing to build up rock solid sales campaigns in fairs, social media and other tools;

- Focused in delivering a high level experience to our customers through high performance customer care;- Leading strong sales team for two main products Bonded Warehousing and NVOCC;- Developing Sales Strategies along with technology in order to make sales team lives easier and optmized;- Developing tools and m.o. in order to build stronger relation between different departments within organization for smoother customer experience;- Implementing and developing CRM tools… Show more - Focused in delivering a high level experience to our customers through high performance customer care;- Leading strong sales team for two main products Bonded Warehousing and NVOCC;- Developing Sales Strategies along with technology in order to make sales team lives easier and optmized;- Developing tools and m.o. in order to build stronger relation between different departments within organization for smoother customer experience;- Implementing and developing CRM tools (Creatio - former bpm'online) Show less

- Part of the team who built the company from ground zero since certifications to full operational status;- Helped company to achieve significant numbers (i.e. top #10 Sea Imports in SC) and recognition prizes (i.e. Infraero Award) in less than 12 months of operation;- Team Leader for the transformation of the company from a Freight Forwarder to a NVOCC reaching market leadership within 10 months (and still holding this leadership until today);- Together with a highly motivated… Show more - Part of the team who built the company from ground zero since certifications to full operational status;- Helped company to achieve significant numbers (i.e. top #10 Sea Imports in SC) and recognition prizes (i.e. Infraero Award) in less than 12 months of operation;- Team Leader for the transformation of the company from a Freight Forwarder to a NVOCC reaching market leadership within 10 months (and still holding this leadership until today);- Together with a highly motivated team, created a pioneer Customer Experience of a one stop shop for the LCL business never saw in Brazil before then; Show less