Eduardo Correa Email & Phone Number

Brasília, Federal District

•Fully responsible for managing the business regional activities and strategies, including P&L, HR, operations, sales and marketing. •Lead a team of comercial managers, operacional officers and others staff in serving clients as to deliver superior client satisfaction and financial results.•Handle external customers directly as to resolve sensitive customer satisfaction issues.•Developed strategies for new business development in the insurance segment with focus in Brazil Central and West Region.•Sales interface with multiple areas of the headquarter (Marketing/Asset Management /Products/Finance/Legal/Operations/IT).

Porto Alegre Area, Brazil

•National Head of Sicredi Cooperative Bank primary core banking, insurance and consortium products, leading a team to drive strategy, development and direction for the cooperative products in Brazil;•Development and optimization of Sicredi Group core banking, insurance and consortium products portfolio.•Ensure consistency and high standards on what products we sell to our customers. Improving the quantity, quality of products and processes available, enhanced more profits and market share; INVESTMENT PRODUCT MANAGER, Porto Alegre, Brasil (September 2009 - October 2015)•Developed strategies for new business development in the retail segment•Liaised with Marketing, Asset Management, Trade Desk, Finance, BI, Legal, IT and Credit areas as to build client-oriented processes.•Developed and implemented new investment products to increase revenues and volume. •Responsible for build a products goals and monitoring main products’ sales, tracking product penetration and branch profitability, redefining products goals per branch.•Designed the countrywide Investment Sales Campaign and developed the concept to control sales, conduct performance review meetings and conference calls.•Responsible to Build, Develope and Investment Program and training Sales team

Nassau, New Providence, The Bahamas

• Developed strategies for new business development in the Private Banking segment with focus in Brazil and LATAM• Sales interface with multiple areas of the Bank (Marketing/Asset Management/Trade Desk/Finance/Legal).• Investment advisor for new products linked with a customers profile• Build and manage a portfolio of ultra/high-net-worth client with focus on Brazil and LATAM• Work closely with Structured Fiduciary Services team in designing tailor-made solutions to sophisticated clients

São Paulo, Brazil

• Fully responsible for managing all branch activities and strategies, including P&L, HR, operations, sales and marketing. • Lead a team of relationship officers, supervisors, tellers, and other support staff in serving ultra/high net worth clients as to deliver superior client satisfaction and financial results.• Handle external customers directly as to resolve sensitive customer satisfaction issues.• Liaised with Marketing, Database, Quality, Legal, and Credit areas as to build client-oriented processes.• Created and implemented a Sales Strategy for the branch, along with branch sales processes (scorecards/daily controls/meetings).• Developed a new business in the Personal Segment

•Fully responsible for managing all branch activities and strategies, including P&L, HR, operations, sales and marketing.•Lead a team of relationship officers, supervisors, tellers, and other support staff in serving high net worth clients as to deliver superior client satisfaction and financial results.•Handle external customers directly as to resolve sensitive customer satisfaction issues.•Liaised with Marketing, Database, Quality, Legal, and Credit areas as to build client-oriented processes.•Created and implemented a Sales Strategy for the branch, along with branch sales processes (scorecards/daily controls/meetings).•Achieved 50% growth in client base over past 12-month period, with over 100% increase in branch revenues, bringing branch regional ranking from 72nd to 2nd place.

BRANCH HEAD, São Paulo, Brasil•Fully responsible for managing all branch activities and strategies, including P&L, HR, operations, sales and marketing.•Lead a team of relationship officers, supervisors, tellers, and other support staff in serving high net worth clients as to deliver superior client satisfaction and financial results.•Handle external customers directly as to resolve sensitive customer satisfaction issues.•Liaised with Marketing, Database, IT, Quality, Legal, and Credit areas as to build client-oriented processes.•Created and implemented a Sales Strategy for the branch, along with branch sales processes (scorecards/daily controls/meetings).TEAM LEADER, NEW BUSINES DEVELOPMENT, São Paulo, Brasil •Developed strategies for new business development in the small business segment of the consumer bank - Citi at Work, with joint-accountability for regional P&L goals.•Lead team of 17 sales managers focused on business development as to deliver substantial business growth in the short-term.•Managed all internal projects related to sales processes, having interacted with other business units such as Marketing, Database, Quality, and Legal as to create and implement client-oriented solutions.REMOTE BANK MANAGER, São Paulo, Brazil •Managed two remote banking channels (“Virtual Bank” and “Bank at Work – PAB”), having led a team of 9 to attain sales goals and build new sales processes.•Analyzed and improved distribution, product, and sales strategies as to achieve optimal sales results.•Interacted with Branches, Marketing, DBM, Technology, Quality, and Legal to build customer interaction processes.•Handle external customers directly as to resolve sensitive customer satisfaction issues.

Business Administration And Management, General, Executive Development Program

Build capabilities for leading cross-border teams across functions and countries; Strengthen business acumen in core areas such.

Mba, Sales, Distribution, And Marketing Operations, General

Bachelor, Business Administration