Eduardo Gallegos

Eduardo Gallegos Email and Phone Number

Merchant Success Rep @ Maverick Payments
Los Angeles, CA, US
Eduardo Gallegos's Location
Los Angeles, California, United States, United States
About Eduardo Gallegos

With a foundation in financial services and entrepreneurship, my competencies have been honed through hands-on experience in customer relationship management and problem-solving. At Ameriprise Financial, my role as a Customer Professional involves educating clients on tools and procedures for efficient self-service, coupled with managing high-volume inbound inquiries and ensuring the accuracy of client data. As a Co-Founder at Gold Leaf ATM Services, I've established and nurtured partnerships across the Los Angeles metro, leveraging my expertise in market research and client engagement to drive retention and growth. My bilingual abilities in Spanish and English augment my communication skills, allowing me to connect with a diverse clientele. My commitment to excellence is reflected in every interaction, ensuring that clients' financial needs are met with clarity and precision.

Eduardo Gallegos's Current Company Details
Maverick Payments

Maverick Payments

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Merchant Success Rep
Los Angeles, CA, US
Employees:
165
Eduardo Gallegos Work Experience Details
  • Maverick Payments
    Merchant Success Rep
    Maverick Payments
    Los Angeles, Ca, Us
  • Gold Leaf Atm Services
    Co-Founder
    Gold Leaf Atm Services Jun 2018 - Jul 2024
    Founded and operated a successful ATM business with clients found throughout the Los Angeles metro. Established lucrative partnerships with local businesses and enterprises, and provided dedicated customer service to drive customer retention. Conducted exacting market research of local businesses and industries to identify potential expansion areas, communicating directly with business owners to establish needs and provide information on services.
  • Ameriprise Financial Services, Llc
    Customer Professional
    Ameriprise Financial Services, Llc Feb 2023 - Jan 2024
    • Provided support via a high-volume, in-bound phone queue. Provided problem management, including responding to, diagnosing, and resolving any problems/issues utilizing appropriate internal computer applications. Ensured all pertinent information has been gathered for tracking and archival purposes. Accurately entered all client/advisor data and feedback to ensure quick resolution.• Educated clients and advisors directly on newly enacted tools, systems, and procedures as they arise to facilitate efficient self-service. Serve as a key resource for customers on company or product policies and systems and troubleshoot simple usability issues raised by customers.• Effectively managed high-volume case load and communicated the status of issue resolution and recovery to the initiating advisor or client.
  • World Financial Group (Wfg)
    Financial Services Professional
    World Financial Group (Wfg) Apr 2020 - Mar 2022
    Conducted in-depth personal financial needs analysis on client assets and business requirements to establish actionable plans for preparing for retirement. Consistently maintained operational knowledge of all retirement regulations and financial products to provide optimal insight, addressing all client questions with succinct, jargon-free language.
  • Food On Time Inc.
    Driver
    Food On Time Inc. Oct 2019 - Dec 2020
    North Hollywood
    Drove consistent and repeat business through quick fulfillment of orders combined with friendly service. Established rigorous schedules and guidelines to accomplish daily tasks with minimal oversight while ensuring exemplary service. Interfaced directly with clients to resolve issues promptly and provide support during order fulfillments.
  • Mega Builders Inc
    File Manager & Customer Service Specialist
    Mega Builders Inc Feb 2017 - Dec 2019
    Chatsworth
    Coordinated with staff to interface with customers by phone and email to locate missing or required permits with associated information, compiling pertinent information into files. Ensured complete adherence to all company policies and government regulations in data oversight to promote a strong sense of confidentiality and overall information security. Served as first-line contact to increase customer satisfaction by quickly resolving all necessary issues.
  • In-N-Out Burger
    Front Line Associate/Shift Lead
    In-N-Out Burger Jan 2012 - Nov 2018
    Van Nuys
    Maintained continuous readiness and adaptability to fulfill various roles when required, even in a fast-paced, hectic working environment. Managed store inventory and took account of ingredients, food preparation supplies, and customer utensils and ensured continuous supply was available. Conducted employee onboarding and trained numerous employees on proper food preparation protocols using clear and concise language.

Eduardo Gallegos Education Details

Frequently Asked Questions about Eduardo Gallegos

What company does Eduardo Gallegos work for?

Eduardo Gallegos works for Maverick Payments

What is Eduardo Gallegos's role at the current company?

Eduardo Gallegos's current role is Merchant Success Rep.

What schools did Eduardo Gallegos attend?

Eduardo Gallegos attended Knight High School.

Who are Eduardo Gallegos's colleagues?

Eduardo Gallegos's colleagues are Allison Montgomery, Timothy Cox, Jennifer Heng, Sarah Mills, Sarah Hernandez, Cpp, Ty Davis, Anthony Meyer.

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