Assesses competitors by analyzing and summarizing competitor information and trends; identifying sales opportunities. Develops sales opportunities by researching and identifying potential accounts; soliciting new accounts; building rapport; providing technical information and explanations; preparing quotations. Closes new accounts by answering telephone, fax, and e-mail inquiries; verifying and entering information. Fills orders by transferring orders to fulfillment; communicating expected delivery date; explaining stock-outs. Develops accounts by checking customer's buying history; suggesting related and new items; explaining technical features. Maintains communication equipment by troubleshooting, reporting, and tracking problems. Maintains and improves quality results by following standards; recommending improved policies and procedures. Updates job knowledge by studying new product descriptions; participating in educational opportunities. Accomplishes department and organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.