Eduardo J Silva Email and Phone Number

• Career built in major multinational companies with international experience, including USA, Latin America, India & Europe• Wide use of tools, techniques & best practices about project management according to PMI framework, as well as IT processes best practices COBIT & ITIL• Good interpersonal relationship, leadership, assertive feedback, open communication, as well as negotiation skills• Experienced working in global projects and virtual team• Profile oriented to teamwork & results delivery • Strong IT technical background: experience in a wide range of IT solutions, ERP deployment, telecom, infrastructure, voice and data network, internet and database• Ability to lead technical team to problem solving, fixing the issue root cause and delivering definitive solutions.Specialties: - Stakeholders Management- Contract Negotiation & Management- Conflict Management- Budget Control- Project Management - PMI Framework- Fraud Prevention - FICO (Falcon, Triad & OMDM) - ERP Systems - SAP ECC 6.0 (Logistics / Sales & Distribution) & TOTVS (Datasul EMS)- Application Management- ITIL/Service Level Management- Databases Oracle, MS-SQL, MY-SQL & Progress