Eduardo Jr Andal Email and Phone Number

• Processing, verifying, and posting invoices/credit memos and receipts for goods sold or services rendered• Research and resolve payment/customer balance discrepancies• Maintain and manage the account records for quick access and easy retrieval of information, and update master data as required• Coordinate with departments for ledger updates and ensure the receivables balances are accurate and complete• Review the payment trends from the customer credit history, report on the… Show more • Processing, verifying, and posting invoices/credit memos and receipts for goods sold or services rendered• Research and resolve payment/customer balance discrepancies• Maintain and manage the account records for quick access and easy retrieval of information, and update master data as required• Coordinate with departments for ledger updates and ensure the receivables balances are accurate and complete• Review the payment trends from the customer credit history, report on the exceptions on the delays, and take appropriate steps to meet the DSO (Daily Sales Outstanding) target days• Data entries, preparing invoices and credit memos, sending out billings• Generate reports and statements for internal use and also for submission to outside agencies• Periodic account reconciliations and ensure account sub-ledger tally with the General ledger• Evaluate the credit application for new and existing customers as per the established criteria and provide recommendations.• Monitor the customer accounts for credit limits, non-payments, delays, and other anomalies• Generate and review aging reports on a weekly basis and communicate the findings to the management.• Communicate with the customers for collection and ensure payments are received within the prescribed payment terms• Assist with month-end closing activities Show less

To receive, sort, post and balance the daily transfer to city ledger from the guest ledger, mailing accounts receivable invoices for individual accounts within (48) hours of guest departure. Group airline invoices are sent as per contract to maximize collections speed. To control credit card transfers and prepare credit card summaries and reconcile on a timely basis, prepare house accounts, rebates, etc., and ensure that rebates and adjustments are only made after proper authorized documents… Show more To receive, sort, post and balance the daily transfer to city ledger from the guest ledger, mailing accounts receivable invoices for individual accounts within (48) hours of guest departure. Group airline invoices are sent as per contract to maximize collections speed. To control credit card transfers and prepare credit card summaries and reconcile on a timely basis, prepare house accounts, rebates, etc., and ensure that rebates and adjustments are only made after proper authorized documents are available, Ensure payment is received from debtors within payment terms and conditions. Monitoring outstanding debtors; ensuring debtors pay within the terms set out under their credit application 30 days. To take appropriate action to contact overdue debtors for the recovery of overdue payments. Reconcile overdue accounts on a timely basis and send for review to the Director of Finance. To promptly resolve queries from debtors as/when they arise. Maintain proper filing and adhere to the record retention report as per hotel policy. Show less

Researches and analyzes accounts prior to initiating debtor contact, examines historical data, evaluates past collection efforts. Determines most effective and economical means of collection for each account; applies standard due diligence practices to collect monies owed; composes correspondence requiring knowledge of procedures and practices in collections and also sends a variety of standard collection letters. Maintains files on all past due accounts, documenting details of methods utilized… Show more Researches and analyzes accounts prior to initiating debtor contact, examines historical data, evaluates past collection efforts. Determines most effective and economical means of collection for each account; applies standard due diligence practices to collect monies owed; composes correspondence requiring knowledge of procedures and practices in collections and also sends a variety of standard collection letters. Maintains files on all past due accounts, documenting details of methods utilized to secure payment, Utilizes available resources and skip tracing techniques to ascertain locations of persons with past due accounts. Contacts customer and establishes reason for past due account situation; makes arrangements for payments to bring account current and follows up to ensure obligation is satisfied. Advises debtor with past due accounts of proper payment schedules and the principles of credit and credit standings. Applies payments received to proper accounts, keeping accurate accounting records of each transaction; reconciles records with computer reports, makes necessary adjustments or corrections. Ensure agent’s individual collection daily targets were met, prepares daily collection report. Conduct regular meetings. Ensure all accounts were worked out properly, call monitoring and barging and payment allocation and reconciliation Show less

To provide a debt recovery service for a variety credit cards, Receive incoming and make outbound calls to clients’ customers in arrears to discuss payment options. To comply with regulatory and Company policies at all times. Deliver a consistent and professional level of service at all times. Achieve set revenue targets and call quality objectives. Advise and influence clients’ customers on the payment options for debt recovery. Handle each call promptly and in the correct manner, updating… Show more To provide a debt recovery service for a variety credit cards, Receive incoming and make outbound calls to clients’ customers in arrears to discuss payment options. To comply with regulatory and Company policies at all times. Deliver a consistent and professional level of service at all times. Achieve set revenue targets and call quality objectives. Advise and influence clients’ customers on the payment options for debt recovery. Handle each call promptly and in the correct manner, updating records accordingly. Input customer related data accurately and efficiently. Take responsibility for resolving disputes, ensuring that caller concerns are action correctly and all parties are notified. Explain the terms of sale, credit or contract condition as appropriate. Manage customers who are resistant to agent contact by remaining polite, tactful, honest and firm. Decide on the correct action when negotiating payments. Complete any administrative tasks as required for the efficient running of the call centre. Follow strict Company policies and procedures at all times, ensuring that legislative requirements are met. Have the ability to relate to people from a variety of different backgrounds. Be persuasive, persistent and self motivated. Show empathy, assertiveness, tact and resilience. Show less