Responsible for a successful deployment and operation of the Sigfox network and development of the IoT Ecuadorian Ecosystem within the LPWA solutions.

Semgroup's culture keeper, strengthening sociocultural homeostasis within the organization for adapting and taking advantages of internal / externals changes.Taking Semgroup to be an exponential organizationCoaching, guiding, collaborating, and empowering employees, improving communication for new business development and successfully deliver projectsFacilitator of the marketing committee of the organization.Business maker Technology Division specialized in:Customer Interaction - Contact Center, Speech Recognition & Voice BiometricsBig Data - Data Mining & Speech AnalyticsMobility - Telemetry

Deliver chat and voice recognition solutions for call center optimization thru our virtual agents which interacts with customers in a fluent and natural way. - Improve quality experience between customer and call center. - Reduce operational costs: 50% of our virtual agents, replace effectively human agents in many services.

- Responsible for planning, configuration and performance of the core network nodes of the biggest GSM communication service provider in Ecuador (www.porta.net).- Spearhead Projects and CARE team.- Manage resources for Project delivery and for Customer Care.- Optimize overall status for Project and Customer Care Team with Daily report to ProjectManager and Care Manager.- Accountable of contacting Tier 3 Nokia support – highest technical support level in theUS and Finland – for consultation & problem solving inquiries.- Carried out and supervised team member tasks