Eduardo Leon Bonelli Email & Phone Number

Regina, Sk, Ca

Lima, Perú

•Initiated client engagement through phone and email to assess the condition of their used vehicles and present preliminary purchase offers.•Organized and scheduled visits for technical advisors to perform on-site vehicle evaluations, facilitating accurate and efficient purchase finalization.•Monitored and optimized performance metrics, achieving a vehicle purchase closure rate of over 30%.•Handled customer inquiries with clarity and precision, offering detailed information on vehicle specifications, pricing, and the purchasing process to ensure a seamless, satisfying customer experience.

Provincia De Lima, Peru

Cultivated and strengthened client relationships in the heavy machinery rental sector, fostering trust and long-term partnerships.Coordinated contracts and logistics for clients, ensuring smooth operations and meticulous management of facilities and resources.Oversaw routine inspections and maintenance of equipment, proactively minimizing operational risks and ensuring safety and reliability.Expanded client portfolio and deepened existing client relationships, achieving a 20% growth in operations within the first quarter.

Provincia De Lima, Peru

Led sales training for the five brands in the Maquinarias group (Nissan, Renault, Mazda, Suzuki, and Ford), ensuring that sales teams adapted to the unique characteristics and strategies of each brand.Developed sales professionals focused on achieving results and delivering an exceptional sales experience for customers. The training emphasized soft skills and relational selling techniques, combined with in-depth knowledge of products and sales processes.Optimized the learning process to reduce the adaptation time for new professionals, enabling them to achieve results within the first month.Provided continuous support for the sales force through regular follow-ups and reinforcement training sessions, consistently aimed at strengthening sales skills and maximizing performance.

Lima, Peru

Led comprehensive training programs for the Chevrolet sales force, focusing on product knowledge, competitive analysis, and effective sales techniques to equip the team with a strong foundation.Developed customized training sessions that integrated in-depth product knowledge, soft skills, and sales techniques to enhance customer interactions and deliver a positive buying experience.Trained the team in competitive insights and product analysis, empowering them to understand Chevrolet's positioning in the market and effectively communicate the brand's unique value to customers.Implemented dynamic and adaptive learning methodologies, reducing the adaptation period for new team members and boosting their performance within the first few months.Conducted continuous performance tracking and organized follow-up training sessions focused on reinforcing core skills, ensuring the sales team was consistently equipped to meet and exceed targets.

Provincia De Lima, Peru

• Maintained strong relationships with clients, delivering high-quality service and meeting customer satisfaction goals.• handled fleet sales, conducted one-on-one sales in the showroom, went on field assignments, controlled the financial elements of car loans and leasing, and had technical understanding of both our own and our competitors.

Lima

Played a key role within the administration team of the cinema complex, overseeing human resources management, maintenance, sales, and customer service to ensure smooth and efficient operations.Managed staffing and scheduling to ensure optimal coverage and performance across all areas, including ticketing, concessions, and cinema floor operations.Oversaw cinema theater functionality, ensuring that screening rooms were fully operational and well-maintained, with all resources allocated effectively to maximize the complex's efficiency.Handled resource optimization by managing inventory, monitoring equipment functionality, and coordinating repairs, ensuring a high-quality customer experience.Directed customer service efforts, resolving issues promptly and enhancing satisfaction by maintaining a friendly and professional environment.Supported sales initiatives and implemented strategies to increase ticket and concession sales, contributing to overall complex profitability.

Aeropuerto Internacional Jorge Chavez, Lima, Peru

Oversaw operational supervision in a store located at Lima's airport, managing a team of 10 to 15 employees on rotating shifts.Allocated staff across shifts to ensure full store coverage during sales hours, provided support to the team throughout each shift, and managed end-of-day sales processes.Interacted with clients from various countries, delivering excellent customer service tailored to international visitors, enhancing their shopping experience.Successfully built a cohesive, high-performing team that consistently met and frequently exceeded sales targets, contributing to the store's strong performance in a dynamic, high-traffic environment.

Postgraduate Degree, Bussiness Management

Grado En Administración Y Dirección De Empresas, Business Administration, Management And Operations