Eduardo Martínez Cebrián
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Eduardo Martínez Cebrián Email & Phone Number

Experto en CX at Ipsos España
Location: Madrid, Community Of Madrid, Spain 7 work roles 5 schools
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Current company
Ipsos España
Role
Experto en CX
Location
Madrid, Community Of Madrid, Spain
Company size
89 employees

Who is Eduardo Martínez Cebrián? Overview

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Quick answer

Eduardo Martínez Cebrián is listed as Experto en CX at Ipsos España, a company with 89 employees, based in Madrid, Community Of Madrid, Spain. AeroLeads shows a matched LinkedIn profile for Eduardo Martínez Cebrián.

Eduardo Martínez Cebrián previously worked as Client Service CX at Ipsos España and Coordinador Voz de Cliente at Ipsos España. Eduardo Martínez Cebrián holds Programa Superior En Métodos Ágiles/Lean Para La Gestión De Proyectos Y Servicios, Project Management, 245 Horas De Duración from La Salle International Graduate School.

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Ipsos España

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Profile bio

About Eduardo Martínez Cebrián

Experto en Experiencia de clientes: desde la mirada Relacional, pasando por los Viajes del cliente, hasta el enfoque Transaccional (Voice of the Customer).He desarrollado la mayor parte de mi vida profesional en Ipsos España, y entre 2013 y 2016 en Ipsos Chile, donde adquirí valiosa experiencia internacional, especialización en el sector financiero y de gestión de equipos.En la actualidad ayudo a mis clientes a medir y gestionar de forma eficaz la experiencia de sus clientes y empleados.

Listed skills include English, French, Manage Client Relationships, Team Management, and 19 others.

Current workplace

Eduardo Martínez Cebrián's current company

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Ipsos España
Ipsos España
Experto en CX
madrid, madrid, spain
Website
ipsos.es
Employees
89
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7 roles

Eduardo Martínez Cebrián work experience

A career timeline built from the work history available for this profile.

Client Service Cx

Current
Ipsos España

Madrid Y Alrededores, España

Oct 2018 - Present

Deputy Manager Financial Services

Ipsos

Provincia De Santiago, Chile

En mi etapa de 3 años y medio en Ipsos Chile trabajé para todos los bancos del país, más algunas aseguradoras, presentando resultados a los Comités de dirección de los mismos. Lideré 2-3 equipos de trabajo, especializados en estudios benchmarnk, continuos y ad hoc.

May 2013 - Sep 2016

Account Director

Ipsos España

Madrid Area, Spain

Specialist in customer satisfaction and quality of service, mystery shopping, ad-hoc studies and audits. Always from a quantitative approach, although I am also familiar with qualitative techniques. I have experience in many sectors, such as utilities, financial, petrol stations, leisure/ entertainment, education, etc.I do commercial activity with clients.

Feb 2004 - Mar 2013

Research Manager

Ipsos España

Madrid Y Alrededores, España

Gestioné diferentes investigaciones: estudios de opinión pública, políticos (exit polls), de experiencia de clientes y de marketing, combinando todas las metodologías existentes en aquellos años.

Sep 2000 - Feb 2004

Profesor De Investigación De Mercados

Een - Escuela Europea De Negocios

Madrid Area, Spain

I teached once per year a module of Customer Satisfaction to university graduates. In this module we went through the different techniques and tools used in market research, specially in Customer satistaction and Quality of service.

Dec 2009 - Dec 2011

Research Manager

Millward Brown

Madrid Area, Spain

I worked as an assistant in the Omnibus department (syndicated studies), and I was also involved in ad hoc and tracking studies.

Oct 1997 - Sep 2000
Team & coworkers

Colleagues at Ipsos España

Other employees you can reach at ipsos.es. View company contacts for 89 employees →

RT Raul Turrión Raul Turrión Colleague at Ipsos España Greater Madrid Metropolitan Area, Spain View → PL Pilar Lardiés Nogales Pilar Lardiés Nogales Colleague at Ipsos España Madrid, Community Of Madrid, Spain, Spain View → SC Sebastian Corzo Sebastian Corzo Colleague at Ipsos España Madrid, Community Of Madrid, Spain, Spain View → ED Esther De La Fuente Esther De La Fuente Colleague at Ipsos España Greater Madrid Metropolitan Area, Spain View → SB Silvia Bravo Ángel Silvia Bravo Ángel Colleague at Ipsos España Greater Madrid Metropolitan Area, Spain View → CA Clàudia Alvà Clàudia Alvà Colleague at Ipsos España Greater Barcelona Metropolitan Area, Spain View → VQ Virginia Quintana Esteban Virginia Quintana Esteban Colleague at Ipsos España Barcelona, Catalonia, Spain, Spain View → MC Mercedes Corbella Mercedes Corbella Colleague at Ipsos España Barcelona, Catalonia, Spain, Spain View → MB Maira Bosaipo Maira Bosaipo Colleague at Ipsos España Barcelona, Catalonia, Spain, Spain View → AV Antonio Vera Estrada Antonio Vera Estrada Colleague at Ipsos España Las Rozas De Madrid, Community Of Madrid, Spain, Spain View →
5 education records

Eduardo Martínez Cebrián education

Programa Superior En Métodos Ágiles/Lean Para La Gestión De Proyectos Y Servicios, Project Management, 245 Horas De Duración

La Salle International Graduate School

Activities and Societies: Scrum, Lean/Kanban, Gestión Agile, Lean Startup, Design Thinking con Agile, Escalado Agile, Estrategia y.

Introduction To Human Centered Desing, Design Thinking

Acumen & Ideo.Org

Taller Administración Redes Sociales, Network And System Administration/Administrator

Universidad De Chile
FAQ

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What company does Eduardo Martínez Cebrián work for?

Eduardo Martínez Cebrián works for Ipsos España.

What is Eduardo Martínez Cebrián's role at Ipsos España?

Eduardo Martínez Cebrián is listed as Experto en CX at Ipsos España.

Where is Eduardo Martínez Cebrián based?

Eduardo Martínez Cebrián is based in Madrid, Community Of Madrid, Spain while working with Ipsos España.

What companies has Eduardo Martínez Cebrián worked for?

Eduardo Martínez Cebrián has worked for Ipsos España, Ipsos, Een - Escuela Europea De Negocios, and Millward Brown.

Who are Eduardo Martínez Cebrián's colleagues at Ipsos España?

Eduardo Martínez Cebrián's colleagues at Ipsos España include Raul Turrión, Pilar Lardiés Nogales, Sebastian Corzo, Esther De La Fuente, and Silvia Bravo Ángel.

How can I contact Eduardo Martínez Cebrián?

You can use AeroLeads to view verified contact signals for Eduardo Martínez Cebrián at Ipsos España, including work email, phone, and LinkedIn data when available.

What schools did Eduardo Martínez Cebrián attend?

Eduardo Martínez Cebrián holds Programa Superior En Métodos Ágiles/Lean Para La Gestión De Proyectos Y Servicios, Project Management, 245 Horas De Duración from La Salle International Graduate School.

What skills is Eduardo Martínez Cebrián known for?

Eduardo Martínez Cebrián is listed with skills including English, French, Manage Client Relationships, Team Management, Quantitative Research, Market Research, Online Research, and Survey Design.

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