Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.Maximized performance by monitoring daily activities, and mentoring a team of 25 associates.

Controlled costs and optimized spending via restructuring of budgets of labor, capital assets, inventory purchasing and technology updates.Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions, and common goals.Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge, and consumer demands.Maximized productivity and performance by monitoring daily activities and mentoring team of 100 associates.

Planning, directing, coordinating and overseeing operations activities within the organization, ensuring development and implementations of efficient operations and cost-effective systems to meet current and future needs of the organization.

Supervising the front desk team members to ensure efficient and smooth operations to produce excellent feedback and guest satisfaction. Ensuring all guests are satisfied when complaints arise.

Coordinating accommodation facilities by leading, controlling, and supervising the front desk, guest services, and housekeeping departments, ensuring coordination with sales and reservations to assure and maximize occupancy rate and revenue.

Supervising the front desk team members to ensure efficient and smooth operations to produce excellent feedback and guest satisfaction. Ensuring all guests are satisfied when complaints arise.

Training program as Manager in Development on all departments of the Rooms Division.

Provide excellent customer service to all guests. Performing administrative tasks by welcoming and checking in/out guests as needed.