Eduardo De Oliveira Email & Phone Number

Dublin, County Dublin, Ireland

Provide administrative and technical support to management and senior members of the council. Responsible for managing the management's calendar, scheduling meetings and events, preparing and distributing briefing materials, and ensuring the smooth operation of the department.

Ireland

County Dublin, Ireland

Supervise the customer services and returns team liaising with other departments and suppliers/manufacturers to assist and improve the service provided. Assign tasks and ensure they are dealt with appropriately and in a timely manner. Act as department manager in the absence of the manager for leave or illness. Monitoring for fraud and identifying fraudulent attempts against the company.Other duties• Deals with escalations and prevent issues before they occur.• Train and mentor staff ensuring all policies and procedures are correctly followed by the team.• Provide one to one catch up and feedback to member of the pre-sales team.• Contribute to the achievement of the team’s objectives and targets as well as provide support for members of staff dealing with challenging tasks.

County Dublin, Ireland

County Dublin, Ireland

Goiânia Area, Brazil

IInstructed groups of students to achieve their goals by developing and delivering interactive and dynamic lessons while assessing them for positive and effective feedback. Discussed and planned strategies for students’ enrolment campaigns while cooperating with teachers and managers for exceptional results. Researched and adapted lessons to fulfil students’ needs and promote an environment of equal opportunities for students reach their full potential.Other duties• Delivered seminars and sample lessons to groups of new students.• Complied mid-term and end of term results.• Contacted students through phone or email to inform them about courses and proficiency exams.• Maintained both students and schools’ files in order and up to date.

Goiânia Area, Brazil

Prepared groups of up to 20 college students of different levels to develop their language skills. Delivered seminars and workshops to promote the University language program. Participated on a panel of English examiners for TOEFL certificates. Managed a language social media project to keep students and academic community informed of new courses and oncoming proficiency tests.Other duties• Trained and managed new teachers focusing on meeting the university’s quality assurance requirements by delivering seminar and workshops.• Responsible for assisting administrative staff and give information to the academic community.• Researched new methods and approaches to better work students’ skills and needs.

Goiânia Area, Brazil

Taught classes of up to 40 students while delivering lessons that met the Brazilian national curriculum. Maintained record of students’ development and kept all paperwork for the class up to date and correctly organized. Produced effective feedback to the vice-principal and pedagogical managers on students’ progress. Created written and listening tests based on material used in class.Other duties• Planed and participated in school events such as especial occasions and sports competition.• Systematic group planning for strategic outcomes.• Gave support for challenging students and sent them to specialized support if necessary.