Eduardo Prado Email and Phone Number
As a dedicated Cloud Engineer with a Bachelor's in Computer Science and over four years of diverse experience in technical support, infrastructure management, and data analytics, I thrive in dynamic environments that require innovative cloud solutions. My expertise encompasses a range of cloud platforms, including Azure, AWS, and OCI, where I specialize in managing PaaS, SaaS, and IaaS resources while ensuring optimal performance and cost-efficiency.Currently, I lead initiatives as a Senior Cloud Engineer at Edenred, supporting the Americas region. My responsibilities include incident management, project implementation using DevOps practices, and maintaining security compliance. My previous roles have allowed me to enhance my skills in cloud migration, infrastructure monitoring, and global technical support, serving notable clients like Caixa Residencial and Vale S.A.I am passionate about leveraging technologies to drive efficiency and innovation, with a solid foundation in various programming languages and database management. Bilingual in English and Portuguese, I excel in collaborating with international teams and stakeholders to deliver effective solutions. Let’s connect to explore how I can contribute to your cloud initiatives!Microsoft Certified: Azure Administrator AssociateOracle Cloud Infrastructure Foundations Certified AssociateVárias certificações em Azure e AWSMicrosoft Certified: Azure FundamentalsAz-104: Azure Administrator AssociateAz- 305: Azure Administrator AssociateMicrosoft Certified: Azure Solutions Architect ExpertAz-700: Azure Network Engineer AssociateSC-300: Azure Administrator AssociateSC-100: Microsoft Cybersecurity Architect
Edenred
View- Website:
- edenred.com
- Employees:
- 7785
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Cloud Engineer | Azure Specialist SeniorEdenredSão Bernardo Do Campo, Sp, Br
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Cloud Engineer SeniorEdenred Jun 2023 - PresentSão PauloSupport for the Americas region in Azure environments.Incident, ticket, and change management using Jira.Implementation of projects following DevOps practices and Azure Resource Manager (ARM).Management of resources in Cloud environments (PaaS, SaaS, IaaS).FinOps expertise for cost management and optimization.Security and patch monitoring to ensure compliance and infrastructure protection.
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Cloud Engineer SeniorGlobal Hitss Brasil Jan 2023 - Jun 2023Administration and support of AWS and Azure Cloud environments for Caixa Residencial.Migration of environments to production (PROD).Management of IaaS, PaaS, and SaaS infrastructure.Monitoring of production (PROD) environments.Incident management using Jira and application of changes. -
Cloud EngineerDxc Technology Oct 2020 - Dec 2022Administration and support of AWS and Azure Cloud environments for Vale S.A.Providing global support for cloud operations.Migration of environments to production (PROD).Management of IaaS, PaaS, and SaaS infrastructure.Monitoring and maintenance of production (PROD) environments.Incident management using ServiceNow.Implementation and management of changes. -
Cloud Support EngineerSpring Mobile Solutions Nov 2019 - Jun 2020Troubleshooting N2 tickets related to the web layer of the Mobile Sales Solution in Azure.Providing global support for custom applications.Administration of SQL databases in cloud environments.Testing and approval of new product versions.Support for iOS and Android platforms. -
Technical Support Tier 1Axcent Company Jun 2019 - Aug 2019Allocated to client (TIM Brasil) – Production environment.Support for web and mobile applications.Service management following ITIL methodology (Incident, Problem, and Service Request management - IN/PB/SR).Monitoring production resources using Unix/Linux systems and tools such as Grafana, Kibana, and Graylog.Management and troubleshooting of web servers, including WebLogic, Oracle, OAG, Apache, and SOA. -
Trainee – Digital Data & AnalyticsEy Jul 2018 - Mar 2019Data processing for SAP migration (Baterias Moura).SAP Flowchart Drawings (UHG). -
Infrastructure AnalystEnygma Tecnologia Feb 2018 - Jun 2018Allocated as Infrastructure Analyst at MSA - The Safety Company Brazil.Responsible for backup routines at the Brazil headquarters, including tape exchange, data recovery, management, and troubleshooting.Deployment of software, scripts, and updates using Ivanti and KACE tools.Level 1 management and troubleshooting of virtual machines (VMs) via vSphere and Citrix. Providing Level 2 and 3 support to MSA employees.Management and troubleshooting of mobile and fixed telephony, as well as control of IT inventories.Onboarding new employees into the company's Information Technology policies. -
It Infrastructure InternBasf Jun 2016 - Dec 2017Member of the regional team responsible for incident support across LATAM.Management and resolution of Level 2 and Level 3 incidents in the support and information security sectors.Providing both remote and on-site support..Support in English for users and teams located outside the LATAM region.
Eduardo Prado Education Details
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Information Technology
Frequently Asked Questions about Eduardo Prado
What company does Eduardo Prado work for?
Eduardo Prado works for Edenred
What is Eduardo Prado's role at the current company?
Eduardo Prado's current role is Cloud Engineer | Azure Specialist Senior.
What schools did Eduardo Prado attend?
Eduardo Prado attended Universidade Paulista.
Who are Eduardo Prado's colleagues?
Eduardo Prado's colleagues are Żanna Kolnookowa, Ashish Mohan Negi, Anshul Bikram Rana, Chrystel Brocher, Anjali Kamble, Neeraj Parashar, Debora Rubim.
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Eduardo Prado
São Paulo, Brazil
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