I worked at FEMSA Coca Cola giving support to the Wintel area, in the backup andinstallation of servers, resolution of help desk tickets and backup tapes. I also worked atHPE in the Supply Chain area as an agent for USA and Canada.Tasks:-Support to end users in local or remote locations-Plans for preventive and corrective maintenance-Creation of tape Back ups-Troubleshoot software or hardware issues-Maintenance and Installation of Servers and… Show more I worked at FEMSA Coca Cola giving support to the Wintel area, in the backup andinstallation of servers, resolution of help desk tickets and backup tapes. I also worked atHPE in the Supply Chain area as an agent for USA and Canada.Tasks:-Support to end users in local or remote locations-Plans for preventive and corrective maintenance-Creation of tape Back ups-Troubleshoot software or hardware issues-Maintenance and Installation of Servers and workstations.-Intranet security-Take orders for server parts for HPE Show less

In my company, I dedicated myself to giving support to small entrepreneurs in the ITarea, like network support, web page design to server installation and backup of criticalinformation.Tasks:-IT Consulting-Plans for preventive and corrective maintenance-Support to end users in local or remote locations-Structured cabling-Design of the local area network-Troubleshoot software or hardware issues-Installation of security cameras systems with remote… Show more In my company, I dedicated myself to giving support to small entrepreneurs in the ITarea, like network support, web page design to server installation and backup of criticalinformation.Tasks:-IT Consulting-Plans for preventive and corrective maintenance-Support to end users in local or remote locations-Structured cabling-Design of the local area network-Troubleshoot software or hardware issues-Installation of security cameras systems with remote access.-Maintenance and Installation of Servers and workstations.-Intranet security-Generate backups of information-Installation and maintenance of the end user PC’s-Made the back up for the servers.-Mount, Rack and install the new servers. Show less

I worked for the company Glaxo Smith Kline as outsourcing in the Help Desk area level2 giving support to the end users remotely or in person.Tasks:- Provide Technical System Support to the clients on site or remote locations.-Uses diagnostic and other tools to maintain, troubleshoot and restore service or data tosystems or escalates if needed to meet established service level agreements (SLA).-Implement or build new machines with images.-assists with migrations from… Show more I worked for the company Glaxo Smith Kline as outsourcing in the Help Desk area level2 giving support to the end users remotely or in person.Tasks:- Provide Technical System Support to the clients on site or remote locations.-Uses diagnostic and other tools to maintain, troubleshoot and restore service or data tosystems or escalates if needed to meet established service level agreements (SLA).-Implement or build new machines with images.-assists with migrations from development to production, upgrades, installations and/orconfigurations.-IP phones support.-Create or updates documentation and procedures to provides informal training-Made the back up for the servers.- Troubleshoots network, hardware and software issues-Mount, Rack and install the new servers.-Quote new computer equipment. Show less

General Manager of the IT Department

I started as a service engineer in electronics, doing the installations of different types of equipment's and also i perform the preventive and corrective maintenance of the plant.Then I Become the Manager of the IT department and the maintenance Department too.