Eduardo Alcantar Email & Phone Number

Indianapolis, Indiana, United States

Cleveland, Tennessee, United States

Transitioned into an Assistant Store Manager role June 2022 after relocating to Cleveland, TN from Central Missouri. Previously held role within a Dollar General distribution center as an order fulfillment agent and was accountable for the timely gathering of orders being shipped to the stores we serve. Measured on accuracy of order fulfillment and the.

Jefferson City, Missouri, United States

T-Mobile Premium Retailer Store Manager. Led store to improved performance month over month through a high standard for customer care and laser focus on company growth objectives. Worked collectively with entire staff to simplify approach to the everyday expectations that enabled a quick turnaround from previous behaviors and results that prevented local.

Greater Chicago Area

Field account manager that provided white glove service within the home of existing video and broadband customers, while continuously performing in the top 25% of new wireless acquisition performance within the sales channel. I educated customers on the tools and resources available to maximize their experience with AT&T, and demonstrated the value within.

Greater Chicago Area

Branch manager who led the branch to a 19 point positive swing in Net Promoter Score in first quarter in role from Q4 2017 to Q1 2018. I operated as business owner and was responsible for creating a team environment and instilling an effective client-centric, sales and risk culture within the center, demonstrating that we are here collectively to help our.

Dyer, Indiana, United States

T-Mobile Premium Retailer Store Manager. Led store to top tier performance for consecutive months through high standard for customer care and operational excellence. Engaged team daily with recognition & setting daily sales targets that enabled growth in key sales objectives.

Oak Lawn, Illinois, United States

Store leader who delivered market leading customer experience & sales performance through recognition & coaching of team by leveraging the companies recognition & coaching resources. Managed daily operation elements of the store such as scheduling, inventory management, & maintaining store appearance.

Highland, Indiana, United States

Store leader who delivered performance & development of 15-20 sales consultants through coaching, sales training, & monthly/quarterly/yearly reviews to assess core job accountabilities. Taught business priorities & plans to create alignment within the team and close gaps, while creating a culture of owning the controllable behaviors to drive financial.

Merrillville, Indiana, United States

Door to door sales of the entire assortment of Comcast services within an assigned territory. Assigned collection of unreturned equipment & past due balances. Built relationships with local community to enable leads & referrals.

Calumet City, Illinois, United States

Sales Counselor who drove profitability through a positive customer experience, with emphasis on building rapport & providing a complete solution. Relied on to train & develop new hires to establish an efficient & aligned sales team.

Merrillville, Indiana, United States

Key holding manager hold drove strong customer service, merchandising, & store growth year over year. On boarded new hires & developed them through coaching & leading by example.

Greater Chicago Area

Store leader who drove my departments sales, merchandising, & profitability. On boarded new hires with sales training & modeling key sales behaviors.

Did Not Complete, Business, Management

High School Diploma, Business Computer Applications