Leon (Spain) | 1988.Graduated in Commerce & Marketing and Business Sciences from the University of Oviedo with extensive experience in Hotels: Reception, Administration, Openings, F&B,...Currently I´m working at Meliã Hotels International, a leading Hotel Company and one of the largest in the world, with renowned brands present in more than 40 countries and 4 continents.□ Professional experience: (> 10 years) ■ Hotels Pre/Opening ■ Hotel Reception / Customer Service ■ Revenue Management ■ Audit / Forecast ■ Reporting to Management and Central (Daily Revenue Report) ■ Staff Training (Buddy) ■ Credit Management ■ Group Management, BT & MICE ■ Social Media / Community Manager / E-commerce ■ Administration / Accounting / Finance ■ Commercial functions / Telemarketing / Up&Cross-selling / Merchandising ■ F&B management ■ Guest Experience / Quality ■ Rebranding & Creative□ Hotels: ■ MELIÃ HOTELS - H. 4* | 127 rooms2021 | Rebranding & PMS Migration2020 | COVID-19 and post-COVID-19 crisis management | Hotel Contingency and Custody Team | Essential/minimal services during the Pandemic. ■ TEMPLE Hotels: - Hotel TEMPLE Ponferrada | 4* | 112 rooms ■ DOMUS Hotels: - Hotel Santiago Leon | 4* | 140 rooms - Hotel Arenal Bilbao | 3* | 40 rooms (opening) ■ ABBA Hotels: - Hotel ABBA Playa Gijón | 4*S | 80 rooms2021 | Rebranding & PMS Migration2020 | COVID-19 and post-COVID-19 crisis management | Hotel Contingency and Custody Team | Essential/minimal services during COVID-19 □Software: - OPERA Cloud (English version) - ORACLE PMS -SIHOT -SAP - Class One Software - Seven Stars - Green Software - Fortune4 - Microsoft Dynamics NAV - Navision ERP - Sage Software - ContaPLUS/Invoice+/Payroll+ - Channel Manager 'Synergy System' (IGM) - Microsoft Office / Excel ADVANCED - ...□ Languages:I work in different languages: Spanish (native), English (High), French (Intermediate), Italian (Intermediate), Portuguese (Intermediate), German (studying),...□ Countries visited/residence: Spain, France, Portugal, Germany, Belgium, Holland, Czech Republic,...□ Training:"Jovellanos" Faculty of Commerce, Tourism and Social Sciences of Gijón (University of Oviedo, Asturias) | Double Degree: - Degree in Commerce and Marketing | e-commerce. - Diploma in Business Sciences | Audit, Accounting and Quality Control. - Advanced Revenue Manager | Internal training MELIÃ HOTELS INTERNATIONAL.□ International availabilityMeliá discount code: FFFF-JFJSZEDXEG