I am an IT professional with a master's degree in systems engineering and over 18 years of experience in the development, pre-sales, deployment, and support of new government IT solutions. As a Sales Operations Manager, I assist organizations in expanding their IT business into new countries. This encompasses various responsibilities, including market analysis, competitor analysis, defining sales strategies, and managing customer and partner relationships, among others.In my role as a Product Manager, I assist companies in developing new IT products, handling responsibilities related to product planning and marketing.I have a results-driven leadership style with innate abilities to build, coach, and develop top-performing teams, ensuring best-in-class customer experiences. My strengths include effective communication, collaboration, interpersonal skills, and a knack for forging enduring and long-lasting relationships with clients, associates, and senior management.Keywords: product manager, sales operation manager, entrepreneur, program manager, innovation, product development, negotiation, business incubation, business management, business intelligence, business strategy, GovTech, process market analysis, competitors Analysis, optimization, startups, intrapreneur, IoT, digital transformation, automation, e-government, smart city, biometrics, Air Quality Management, Public Safety