Social Media management for several companies, including: Creating a Brand and Buyer personas; Content planning and management (editorials, schedule and calendar); Content creating and graphic production; Facebook, Instagram and LinkedInAds campaigns strategy and execution; Social Media monitoring; Reports creation and metrics analysis.

Prepare reports on the Latin American nonwoven market; Give support to comercial manager and director; Monthly consolidate Latin America's sales forecast spreadsheet; Manage sales team and customers' sample requests; Responsible for Brazil's branch courier services and for the relationship with third party providers; Give support to the Global Marketing Director.

Spent six months living overseas, improving my English communicating skills. Besides the English course, I had two professional experiences, both focusing on customer support at two different, strongly known, establishments in the food industry.

Give support to the responsible manager on daily activities; Develop & maintain spreadsheets with financial indicators; Issue invoices, bank slips and receipts.

Help customers on first contact over the phone; Organize and send documents for both internal & external clients; Make payments.