Eduardo Endo Email & Phone Number

São Paulo, Sp, Br

• Responsible for the development of the Digital Product BandPlay - Streaming application (Video and Audio) with exclusive content from the Bandeirantes Group (Live and VOD) in addition to several films and series.• Responsible for the development of Band.com.br - content portal related to Sports, News and Entertainment with millions of daily hits for texts and videos (Live and VOD).• Responsible for spearheading the group's Artificial Intelligence initiatives aimed at boosting productivity in content production across the organization.• Responsible for the technology ecosystem in the digital transmission of major events - Presidents and Governors Debate 2022, Formula 1, UFC, Campeonato Carioca, Formula E, Band Folia, etc.• Responsible for the development and support of internal digital systems - CMS, Video Cutting Tools, Content HUBs and Support Systems.• Responsible for developing the Ecommerce Technology Strategy - implementing actions to leverage e-commerce within the digital ecosystem of Grupo Bandeirantes.• Responsible for the CLOUD infrastructure and digital transmission of content - creation, configuration, monitoring, tools, financial management, etc.• Responsible for leading the multimedia team tasked with creating digital content for both own and third-party digital channels such as YouTube, Facebook, etc., through activities encompassing capture, editing, and production.• Responsible for the UX and CX team, aimed at delivering the best customer journeys and visual design across all digital products within the group.

São Paulo, Sp, Br

Responsible for the MBA Operation and Management of Products.

São Paulo, Sp, Br

• Managing the development of digital cognitive products by creating Voice & Text BOTs for digital service channels.• Responsible for the Business Performance and continuous improvement insights based on User Experience (UX).• Responsible for the Solutions Architecture and DEVOPS unit.• Responsible for the BI & Analytics unit in the skills of data engineering, data science and dashboards.

São Paulo, São Paulo, Br

• Managing the development of digital cognitive products by creating Voice & Text BOTs for digital service channels (BOT Factory - Mutant).• Responsible for development SQUADs using Agile methodologies. These teams are composed of Full-stack DEV (Node JS), QA, DEVOPS, CX Specialist, AI Specialist, Scrum Master and Agile Coach.• Responsible for the BOT School that uses NLP for BOT learning and continuous flow improvement for the most different platforms (Mutant, Google, IBM, Microsoft, etc.) in addition to generating improvement insights based on User Experience (UX).• Responsible for the Solutions Architecture and DEVOPS unit.• Responsible for the unit of ​​incident management, problems and change management of IVRs and BOTs in digital customer service products.• Responsible for the BI & Analytics unit in the skills of data engineering, data science and dashboards.• Support the Innovation Staff to accelerate the creation of products for digital services.

São Paulo, São Paulo, Br

• Managing the development of digital cognitive products by creating Voice BOTs for call center service channels.• Report to Executive Director with a team of 100 direct reports. • Responsible for 7 development SQUADs using Agile methodologies. These teams are composed of Full-stack DEV (Node JS), QA, DEVOPS, CX Specialist, AI Specialist, Scrum Master and Agile Coach.• Responsible for the Robot School that uses NLP for BOT learning and continuous flow improvement.• These Bots currently receive over 350k calls per month.

São Paulo, Br

Currently : Coordinator of MBA Tech Driven Leadership - for executives Past: Coordinator of this courses : MBA Engenharia de Software (SOA), MBA Desenvolvimento de Soluções Java, MBA Arquitetura .NET, MBA Arquitetura de Soluções, MBA Desenvolvimento de Aplicações Mobile.Summer Course Talk : "Mercado de TI e Carreira" - Março/2014

São Paulo, Br

Teaching MBA students in different areas such as Management, Design Thinking, SOA, BPM, Enterprise Architecture (TOGAF), IT Governance and Java Technologies.I also teached undergraduate students in Software Engineering classes.

São Paulo, Br

Responsible for 25 MBA courses (IT, Management, Digital Marketing and Heath Tech).Serves on the Administrative Council and Education Committee of the Board of Directors and CEO.Management and Mentor of 16 academic coordinators.Mentor of approximately 270 professors (Ph.D, MSc., MBA).All courses are responsible for the formation of approximately 1.7 k students per year.Coordinates the Innovation and Entrepreneurship initiatives for delivery approximately 500 students Startups per year.Coordinates departmental and other academic meetings.Gathers and analyzes data on student achievement.Prepares yearly curriculum guide and coordinates the course selection procedures.Coordinate the strategic of experiential learning activities for MBA students.Coordinate Global Consulting Program participation in collaboration with the Directors of other countries.

Sao Paulo, Sp, Br

• Management of the area of ​​Application Architecture, implementation of architecture patterns, architecture methodology, architecture consultant. • Management Technologies Architectures : ODM (IBM Operational Decision Manager), Oracle BPM, Angular, Micro Services, Java, Sales Force, Java Development Enviroment, Cloud, MQ Integration, Big Data, Machine Learning, etc.• Report to Systems Manager with a team of 11 architects (2 leaders).• Responsible for build and organize the department structure and process.

Sao Paulo, Sp, Br

• Management of the area of ​​systems development (for auto insurance), implementation of software engineering methodology, request for proposal process, contract management and IT vendors, definition of the strategic planning and management of budget (expenses and investments).Management contracts for services partners: Everis, BizTalking, BRQ, Ci&T, EWave, Fornax Tecnologia, Grupo Meta, Intera Data, V&B Officeware and Escala Info.• Report to Systems Manager with a team of 29 people and around 30 indirect reports.• Responsible for development new projects for Auto Insurance total spend of R$ 14,8 million/year.• Responsible for build and organize the department structure (Developers, Systems Analysts, Testers, Application Architects and Project Managers).

Sao Paulo, Sp, Br

• Team Leader of architects to design applications for auto insurance (4 employees).• Responsible for RFP to Corporative SOA Solution (IBM, Oracle, Red Hat, Software AG and SAP).• Management a initiative for Corporative SOA assessment in partner with Everis Consulting.• Development of Corporative Architecture Pattern.• Archictect definition using skills : JEE, 4GL, Informix, Oracle, Websphere Application Server, MQ Series, SOA.• Development of Corporative Architecture Pattern.

Discipline : Arquitetura de TI

São Paulo, São Paulo, Br

Rio De Janeiro, Rio De Janeiro, Br

Dearborn, Michigan, Us

Effective Leadership Program - Lisbon - Portugal, Business Administration And Management

Babson Entrepreneurship And Innovation Executive Program - Boston - Usa, Business Administration And Management, General

Senior Strategic Leadership Program - Miami Campus - Usa, Business Administration And Management

Master Of Business Administration (Mba), Information Technology

Pec - Intensivo De Administração

Msc, Master´S Degree, Artificial Inteligence, Decision Making

Post Graduation, Computer Science, Java

Bachelor, Computer Science